Manager Customer Insight - Sam's Club

Tyson Foods, Inc.; Springdale (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

Tyson Foods, Inc. in Springdale, AR is seeking a data-driven market analyst to leverage syndicated data and develop category recommendations for assortment pricing and merchandising.

You will publish weekly reports, forecast annually, collaborate with sales, supply chain, and customer marketing, and maintain Sam's Club JBP planning files. This role requires strong Excel skills, experience with Walmart Retail Link, and excellent communication.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of relevant experience with Walmart Retail Link, syndicated data, IRI, POS, and panel data.
• Experience in Category or Customer Management with Walmart Sam's in the CPG industry.
• Strong Excel and Microsoft Office skills required.
• Preferred skills in Madrid, Retail Link, and APEX.
• Excellent verbal and written communication skills.
• Travel: 3+ trips per year.

Responsibilities

• Leverage syndicated data to conduct market assessments and develop category recommendations for assortment pricing and merchandising.
• Develop and publish weekly reports for internal and external use.
• Collaborate with sales team, business units, supply chain, and customer marketing to track performance and update the annual plan.
• Develop weekly, quarterly, and annual forecasts and track performance and projections for the year.
• Develop and publish seasonal business trackers.
• Maintain Sam's Club JBP planning files for monthly and quarterly updates.
• Operate in a matrix organization with multiple functions across the company.

Skills

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Excel

Retail Link

APEX

Sales planning tools

Job description

Job Details

SUMMARY:This position is responsible for leveraging syndicated data to conduct market assessments and develop category recommendations with regard to assortment pricing and merchandising. Other duties include:Develop and publish weekly reports for both internally and externally useUtilize syndicated data insights in preparation for frequent interface with the buyers to be recognized as a category expert for the sales teamDevelop weekly, quarterly, and annual forecasts and track performance and latest projections for the year Collaborate with sales team business units supply chain and customer marketing to track performance and communicate changes to the annual planConduct deep analytics on new item launches and partner with the BU and sales team on key insightsDevelop and publish seasonal business trackers.Based on trade analytics and market assessment this position will recommend trade efficiency opportunities and pricing initiatives to Customer Development ManagersDevelop and maintain Sam's Club JBP planning files to be used in monthly and quarterly updatesThis position works very closely in a matrix organization with many different functions of the organization including Supply Chain, Customer Solutions, Demand Planning, Brand Business Units, and the Customer.

Requirements

• Education: Bachelor's degree or equivalent experience.
• Experience: 4 plus years of relevant experience with: Walmart Retail Link, syndicated data, IRI, POS, and panel data.
• Category or Customer Management experience with Walmart Sam's in the CPG industry.
• Computer Skills: Sales planning tools software; high proficiency in Excel and other Microsoft office software.
• Preferred skills in Madrid, Retail Link, and APEX.
• Communication Skills: Excellent verbal and written communication skills.
• Travel: 3 plus trips per year.
• Supervisory: N/A.
• Relocation Assistance Eligible:NoWork Shift:1ST SHIFT (United States of America).
• Background checks: Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been extended.

AI Usage Policy

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Equal Opportunity Employer

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

Benefits and Perks

• We provide our team members and their families with paid time off.
• 401(k) plans.
• Affordable health, life, dental, vision and prescription drug benefits.
• And more.

Physical Requirements

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.