Manager, Corporate and Product Systems

Insitu; Bingen (WA); Hybrid; USD 128,000 - 175,000; Full time

Benefits offered by this job

Health insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life and disability programs

Paid and unpaid time away from work

Job summary

Insitu, a Boeing Company, seeks an experienced Manager of Enterprise and Business Systems to lead a team responsible for core business and corporate systems. Join a fast-paced environment that maintains ERP/CRM/HRIS platforms and develops internal tools to streamline processes.

You will collaborate with multiple departments, manage budgets, and mentor analysts and developers while driving governance and security across all systems.

Qualifications

• Requires Bachelor’s degree with 4–6 years in IT/business systems or related field.
• Experience managing teams supporting and enhancing complex enterprise applications.
• Strong knowledge of Finance, HR, Operations, and Sales processes across corporate functions.
• Familiarity with enterprise platforms (ERP, CRM, HRIS) and BI/reporting tools.
• Proven project management, communication, and stakeholder engagement skills.

Responsibilities

• Lead and manage teams responsible for maintenance, enhancement, and support of enterprise applications and internal systems.
• Oversee analysis, implementation, and integration of enterprise solutions to improve core processes.
• Coordinate and manage software development for internal tools driving efficiency.
• Develop and execute operational plans for system management within schedule and budget.
• Collaborate with stakeholders to translate business needs into technical solutions.
• Assign responsibilities and set objectives for analysts and developers to ensure performance.
• Monitor and troubleshoot issues; drive continuous improvement of systems and processes.
• Establish KPIs to measure performance and identify optimization opportunities.
• Ensure documentation, governance, and compliance for enterprise systems; manage vendor relationships.

Skills

Leadership

Stakeholder engagement

Project management

Business systems knowledge

Problem solving

Process improvement

Education

Bachelor’s degree in information technology / business systems

ITIL certification

PMP certification

CBAP certification

Deltek certification

Tools

ERP

CRM

HRIS

BI tools

Deltek

Microsoft products

Job description

We are seeking an experienced Manager of Enterprise and Business Systems to lead a dynamic team focused on the management, support, and development of our core business and corporate systems. This role oversees teams of Information Systems Analysts, Business System Analysts, and Software Developers—ensuring that our enterprise platforms, business-critical tools, and internal products operate reliably, securely, and in alignment with organizational goals.

What you’ll do:

• Lead and manage teams responsible for the maintenance, enhancement, and support of enterprise applications (e.g., ERP, HRIS, CRM) and internal business systems.
• Oversee the analysis, implementation, and integration of enterprise solutions to improve core business processes and support corporate strategies.
• Coordinate and manage the software development team responsible for building and maintaining custom internal tools that drive organizational efficiency.
• Develop, communicate, and execute operational plans for business and product system management, ensuring projects and system upgrades are delivered on schedule and within budget.
• Work closely with key stakeholders across departments to understand business requirements, prioritize initiatives, and translate needs into technical solutions.
• Assign responsibilities and set clear objectives for analysts and developers to ensure optimal performance and accountability.
• Monitor and troubleshoot application issues, coordinate resolutions, and lead continuous improvement of systems and processes.
• Establish and track team and system KPIs to measure performance and identify opportunities for optimization.
• Ensure proper documentation, compliance, and governance of enterprise and business systems in accordance with organizational standards.
• Oversee vendor relationships for relevant software and services, including evaluation, procurement, and performance management.
• Collaborate with IT leadership on technology planning, resource management, and budget forecasting.
• Provide technical direction and mentorship to direct reports, encouraging professional growth and best practices within the team.

Education & Experience:

• Bachelor’s degree and 4-6 years of relevant IT/business systems experience
• Proven experience managing teams supporting and enhancing complex enterprise applications and business systems.
• Strong working knowledge of business processes across corporate functions such as Finance, HR, Operations, and Sales.
• Demonstrated proficiency with enterprise platforms (e.g., ERP, CRM, HRIS, business intelligence/reporting tools).
• Strong project management skills with the ability to manage multiple priorities, meet deadlines, and deliver results.
• Excellent communication and stakeholder engagement skills; able to bridge business needs and technical solutions.
• Advanced problem-solving abilities with a focus on process improvement and operational excellence.
• Familiarity with system integration, security best practices, change management, and compliance requirements.
• Experience with vendor management, contract negotiation, and performance review.

Preferred Education & Experience:

• Bachelor’s degree in information technology, business systems, computer science or related field
• Prior experience as a manager or supervisor
• Certifications such as ITIL, PMP, CBAP, or relevant enterprise platform certifications are an asset.
• Familiarity with Deltek and Microsoft products
• Experience developing or supporting the development of custom AI tools or solutions for enterprise or business use cases.

In-Office Requirement Statement:

This position is eligible for hybrid work. It is our strong preference that this position is on-site 3 days per week to allow for maximum collaboration and connection to the team and product. However, depending on the candidate’s location, experience, and qualifications, we may have some flexibility in the frequency of on-site days.

Total Rewards package:

At Insitu, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

• health insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability programs
• programs that provide for both paid and unpaid time away from work

Insitu also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability programs and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire.

Typical Hiring Range: 127,500.00 - 175,450.00

Insitu is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Insitu, a Boeing Company, is an industry-leading provider of delivering information for superior decision-making. We provide solutions for collection, processing and understanding sensor data through creating and supporting unmanned air systems and software. By leveraging our more than 1 million operational flight hours, our customers are able to interpret their data and make critical decisions worldwide.