Manager, Continuous Improvement

C2 Global Professional Services, LLC

Odessa (TX)

On-site

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match of up

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

C2 Global Professional Services, LLC is seeking a Continuous Improvement Manager in Texas to lead data-driven performance initiatives. You will collect and analyze performance data, design tracking tools, and partner with leadership to advance processes that boost efficiency and business outcomes.

The role requires a Bachelor's degree, five years of relevant experience (including supervisory duties), and strong analytical and communication skills.

Qualifications

Bachelor’s Degree from an accredited university in a relevant field.
Five years of relevant experience with supervisory responsibilities.
Additional relevant experience may be considered in lieu of required education.
Valid driver’s license and proof of insurance with good driving record.

Responsibilities

Monitor, analyze and interpret performance data to drive improvements.
Extract, compile and analyze data from databases and reporting systems.
Collaborate with leadership to implement action plans and enhancements.
Design tools to track performance and support business objectives.
Ensure compliance with policies and procedures.
Manage data systems, databases and integrity requests.
Perform other duties as assigned.

Skills

Workforce development

Economic development

Business intelligence

Project management

Data analysis

Communication skills

Interpersonal skills

Problem solving

Policy interpretation

Education

Bachelor’s Degree in relevant field

Tools

Microsoft Office

Databases

Job description

Job Summary

The Continuous Improvement Manager collects, compiles and analyzes performance data to advance system effectiveness, improve efficiencies and improve business processes.

Essential Functions

Monitors, analyzes and interprets performance data on an ongoing basis to implement process improvements that advance performance measures and business outcomes.
Uses all databases, management information systems and related reporting systems and tools to extract, compile, analyze and interpret performance data.
Collaborates with the Board Performance Department to advance processes and realize performance improvement plans, corrective action plans and system or technical enhancements.
Designs and develops tools for tracking performance, monitoring outcomes and supporting business objectives.
Consults, interprets and ensures policies and procedures comply with business requirements, procedures and/or improvement plans.
Manages systems, databases and data integrity requests, to include, review and processing changes/deletions and information requests of customer records.
Performs other related duties as assigned.

Required Skills/Abilities

Knowledge of workforce development, economic development, business intelligence and trends, and project management.
Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
Knowledge of work experience in a performance-based environment, public or private sector, the ability to analyze and interpret information and data and provide relevant feedback for action.
Knowledge of word processing, spreadsheet, technology and computer skills.
Exceptional customer service and interpersonal skills.
Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
Excellent verbal and written communication skills.
Ability to use statistical methods to analyze and interpret information and data and provide relevant feedback for action.
Ability to work with complex and extensive databases and identify deficiencies.

Education And Experience

Bachelor’s Degree from an accredited university or college in a relevant field of study required.
Five (5) years of relevant experience, to include three (3) years of supervisory experience preferred.
Additional relevant experience may be considered in lieu of required education.
Valid driver’s license and proof of insurance with good driving record.

PHYSICAL DEMANDS

Physical requirements include lifting up to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPANY OVERVIEW

C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians, and the youth population of Southern Nevada. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities, and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Southern Nevada. C2 GPS’ guiding principle is that to successfully navigate workforce development solutions; our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.

Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes: