Manager, Content, NRR

Toddle; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative company in the SaaS Ed-tech space is seeking a talented NRR Writer to create engaging content that resonates with educators. In this role, you will craft compelling product narratives, manage launch campaigns, and collaborate with various teams to enhance product adoption. With a focus on empathy and clarity, you'll play a crucial role in translating complex features into relatable stories. This position offers the flexibility to work remotely, a supportive culture, and opportunities for professional growth. If you're passionate about education and content creation, this is the perfect opportunity for you.

Benefits

Flexible Work Environment

No Meeting Hours

Learning Budget

Industry-Best Leave Policy

Diverse Team Collaboration

Qualifications

• 3-5 years of experience in content creation, preferably in edtech.
• Exceptional writing skills with a talent for crafting engaging content.

Responsibilities

• Create compelling product content for new NRR modules.
• Own product launch campaigns and collaborate with design teams.

Skills

Content Creation

Empathy in Writing

Project Management

Communication Skills

Collaboration

Education

Bachelor's Degree

Tools

Email Marketing Tools

Content Management Systems

Job description

Create delightful experiences that help teaching teams collaborate better and be more effective.

1. Build tools that help teachers personalise learning for their students.
2. Help teachers around the world connect with each other meaningfully.

We are at Series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital, among others.

Here’s what you'll be doing

As the NRR Writer, you'll craft clear, compelling content that drives adoption of new paid features among our customers. You'll work across multiple formats, from landing pages to case studies, and partner closely with sales, product, and design teams to drive adoption of new add-ons.

You'll own the following:

• Create compelling, educator-first product content for every new NRR module.
• Own product launch campaigns end-to-end.
• Script and narrate product videos in collaboration with the design team.
• Create targeted email and ad campaigns for each module.
• Conduct educator interviews and turn those into crisp case studies.
• Build or update landing pages for every NRR module.
• Own the NRR content calendar in collaboration with the central social team.
• Equip the sales team with high-impact decks, battle cards, and FAQs.

What will make you a great fit

• You're comfortable working across formats—landing pages, case studies, social posts, and more.
• You write with empathy and craft emotive content that resonates deeply with educators.
• You can translate complex product features into clear, benefit-driven stories for educators.
• You bring structure to ambiguity and can independently drive projects from idea to completion.
• You care about quality, work fast, and thrive in a collaborative environment.

Bonus if you:

• Are an educator who has used Toddle in your classroom or leadership role.
• Have worked as a writer in an edtech company and understand the landscape deeply.

Is This You

• 3-5 years of experience in content creation, preferably in edtech or education sectors.
• Exceptional writing skills, with a talent for crafting engaging emails and content pieces.
• Educators with the required skillset are encouraged to apply.
• Comfortable working in a fast-paced, dynamic environment.
• Ability to give direct, empathetic feedback.
• Location: India (100% remote).

Our Culture and Values

• Coachability: A willingness to learn and grow.
• Curiosity: A desire to ask questions and explore possibilities.
• Ownership: Taking initiative and responsibility for outcomes.
• Hustle: A proactive approach to work.
• Humility: Respect for diverse perspectives and the ability to work collaboratively.

Excited about the role?

• Flexibility at work: Work from anywhere—home, co-working space, a café, or even the hills.
• Blocked no-meeting hours: To enable uninterrupted, focused work.
• Exposure to diverse learning opportunities: Work across different projects and teams to develop skills outside of your core expertise.
• Learning budget: Access to a small budget for books, online courses, and subscriptions.
• Industry-best leave policy: No cap on sick or casual leaves; special paid leaves for childbirth, weddings, and more.
• No bell-curve performance evaluations: We hire the best and trust you to deliver your best.
• A fun and diverse team: To collaborate and grow with.