Manager, Content Management

Wolters Kluwer; Pierre (SD); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a tax software product team lead to oversee operations and guide small, high‑performing tax SMEs focused on next‑generation solutions. You will coordinate with Product Management, Software Engineering, UX and QA to accelerate innovation, reduce delivery risk, and deliver market‑leading tax software.

Minimum qualifications include a bachelor’s in Accounting or Business, 4–6 years in tax software development, CCH Tax software experience, and solid knowledge of federal and

Qualifications

• Bachelor’s degree in Accounting or Business or equivalent combination of education and work experience.
• 4–6 years of experience in tax software product development.
• CCH Tax software development experience.
• Knowledge of federal and state tax laws; strong PC skills.
• Management of people, processes or products is a plus.

Responsibilities

• Coaches, mentors and/or trains team members.
• Sets goals, monitors performance and addresses issues.
• Designs and develops high quality tax products on a timely basis.
• Assigns tasks to team members to balance workload.
• Reviews error reports and ensures release procedures are followed.
• Provides technical assistance to operations and customers.

Skills

Leadership

Teamwork

Communication

Problem solving

Planning

Education

Bachelor's degree in Accounting or Business

Tools

CCH Tax software

Job description

Job Description Summary

Overseesoperationsand leads small, high-performing teams of tax SMEs focused on developing next-generation, AI-enabled tax software solutions. Evaluates projects, sets priorities and workflow to ensure deadlines are met. This role will manage tax domain experts and analysts working in Tax Planning and Fixed Assets while partnering closely with Product Management, Software Engineering, UX, and Quality Assurance to accelerate innovation, reduce delivery risk, and create market-leading solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coaches, mentors and/or trains team members
• Creates team member goals, monitors and addresses performance.
• Verifies the accuracy and completeness of all aspects of assignments by the team.
• Designs and develops high quality tax products on a timely basis.
• Assigns the products and tasks to team members in order to ensure a balanced workload among team members.
• Reviews all error reports written against team products to ensure accuracy.
• Ensures that team members follow release procedures to enable timely release of programs.
• Assists tax SMEs, Product Management, Software Engineering, UX and QA in the design of tax program specifications.
• Responsible for program testing and the design and maintenance of test files for assigned products.
• Reviews all products for accuracy and content.
• Provides technical assistance to operations and customers, and implements suggestions and recommendations aimed at improving products. Assist tax SMEs in the completion of assigned projects, and assures their accuracy and timeliness.
• Ensures that prompt attention is given to program errors and other problems related to the products assigned to the team.
• Trains and instructs new tax analysts on development methods, and company policies and procedures.
• Ensures that the staff maintains compliance with company policies and procedures.
• Assists in hiring tax personnel and creating and implementing training programs.
• Ensures support metrics and expectations are met by staff
• Other duties as assigned

OTHER DUTIES

Minimum Qualifications:

• Bachelor’s degree in Accounting or Business or equivalent combination of education and work experience.
• Minimum 4-6 years of experience in tax software product development.
• CCH Tax software development experience
• Technical knowledge and understanding of federal and state tax laws. Must have extensive personal computer skills.
• Management of people, processes or products, a plus.

Other Knowledge, Skills, Abilities or Certifications:

• A strong understanding of the Tax Compliance customer and workflow
• Strong planning/management/problem solving/leadership ability
• Strong written and verbal communications skills are essential
• Ability to work in a team environment
• Ability to work an extended schedule as required to meet objectives
• Strong presentation and communication skills

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$54,500.00 - $95,250.00 USD

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Aff…