Manager, Content Developer

Pearson; Frankfort (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Pearson is seeking a Manager, Content Developer to lead editors responsible for the development, production, quality control, and publication of assessment exams in the United States. You will provide day-to-day people leadership, workload planning, and cross-functional coordination to ensure materials are accurate, secure, standards-aligned, and delivered on schedule.

You will collaborate with content development, psychometrics, assessment services, publishing, technology, and client-facing

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Five+ years in editorial, publishing, or assessment environments.
• Three+ years leading editors or cross-functional teams.
• Experience with high-stakes assessment or item banking preferred.

Responsibilities

• Manage, coach, and develop a team of editors including assignments, onboarding and professional development.
• Oversee editorial and production workflows for exams, study guides, and related materials.
• Plan capacity, prioritize deliverables, and monitor schedules across programs.
• Ensure work adheres to client requirements, style guides, accessibility, quality, and security.
• Collaborate with content developers, psychometricians, project managers, and publishing teams to align requirements.
• Review status, identify risks, and implement mitigation plans.
• Support quality control activities including proofreading, metadata review, and final production.
• Maintain procedures and logs to support consistency and knowledge transfer.
• Analyze workflow data and defects to drive process improvements.
• Promote collaborative, inclusive culture focused on accuracy and service to educators and learners.

Skills

Team leadership

Workflow management

Editorial quality

Cross-functional collaboration

Education

Bachelor’s degree in English, education, publishing, communications, assessment, instructional content, or a related field

Tools

Microsoft Office

Content management systems

Job description

The Manager, Content Developer leads a team of editors responsible for supporting the development, production, quality control, and publication of assessment exams in the United States. This role provides day-to-day people leadership, workload planning, process oversight, and cross-functional coordination to ensure assessment materials are accurate, secure, standards-aligned, and delivered on schedule. The manager collaborates with content development, psychometrics, assessment services, publishing, technology, and client-facing teams to resolve issues, improve workflows, and maintain high standards for editorial quality, production accuracy, and operational excellence.

You will be expected to manage a workstream of overlapping projects and to complete tasks accurately and on time. We will help you achieve your goals by equipping you with training, resources, and a team approach to work prioritization and problem-solving. You will adhere to a traditional daily schedule but will also enjoy flexibility with core hours.

This role aligns to industry level title such as Editorial Services Manager.

PRIMARY RESPONSIBILTIES:

• Manage, coach, and develop a team of editors including work assignments, performance feedback, onboarding, training, and professional development.

• Oversee editorial and production workflows for teacher assessment exams, study guides, practice materials, item banks, and related deliverables.

• Plan team capacity, prioritize competing deliverables, and monitor schedules to ensure accurate, timely completion of work across multiple programs and projects.

• Ensure editorial and production work follows applicable client requirements, style guides, accessibility expectations, quality standards, and security protocols.

• Partner with content developers, assessment specialists, psychometricians, project managers, publishing teams, and client-facing groups to clarify requirements and resolve questions or blockers.

• Review project status, identify risks, elevate issues when appropriate, and implement mitigation plans to protect schedules and deliverable quality.

• Support quality control activities, including proofreading, copyediting, metadata review, item accounting checks, formatting validation, and final production review.

• Maintain and improve documented procedures, templates, tracking tools, and job logs to support consistency, efficiency, and knowledge transfer.

• Analyze workflow data, recurring defects, and feedback to recommend process improvements and strengthen team performance.

• Promote a collaborative, inclusive team culture focused on accuracy, accountability, continuous improvement, and service to educators and learners.

QUALIFICATIONS:

• Bachelor’s degree in English, education, publishing, communications, assessment, instructional content, or a related field; equivalent experience may be considered.

• Five or more years of experience in editorial, assessment, publishing, production, educational content, or related environment.

• Three or more years of experience leading, supervising, mentoring, or coordinating the work of editors, technicians, production staff, or cross-functional project teams.

• Experience managing multiple complex deliverables with competing timelines and quality requirements.

• Demonstrated ability to interpret and apply style guides, client requirements, process documentation, and quality standards.

• Experience with high-stakes assessment, educator licensure, certification exams, educational publishing, or item banking systems preferred.

• Proficiency with Microsoft Office applications and collaboration tools; experience with databases, content management systems, or proprietary publishing platforms preferred.

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