Manager, Consumer Connections - Chicago or NYC

Suntory Global Spirits; Chicago (IL); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Annual bonus

401K match

Profit sharing

Medical and wellness benefits

Job summary

Suntory Global Spirits in Chicago seeks a seasoned marketing leader to drive Consumer Connections across assigned brands. You will build and execute integrated plans spanning paid media, social, creators, partnerships, content, CRM, and e-commerce, translating consumer insights into actionable growth strategies.

The role emphasizes cross-functional leadership, agency management, and strong measurement practices to optimize impact and business outcomes.

Qualifications

• 5+ years of experience in integrated marketing, media, brand, or digital marketing.
• Experience developing and executing integrated marketing programs across paid media, social media, creators, partnerships, content, CRM, commerce.
• Experience managing agencies and cross-functional partners.
• Strong understanding of audience strategy, media planning, measurement, and performance optimization.

Responsibilities

• Serve as the Consumer Connections lead for assigned brands, partnering with Brand, Insights, Commercial, Global Marketing, and Agency teams.
• Develop integrated marketing plans aligned to objectives and brand priorities.
• Translate consumer insights, audience intelligence, and cultural trends into actionable marketing plans.
• Contribute to annual planning, quarterly programming, and strategic growth initiatives.
• Lead integrated planning and execution across paid media, social media, creators and influencers, partnerships, content, CRM, commerce, and digital experiences.
• Partner with media, creative, and influencer agencies to translate strategy into activation plans and high-quality execution.
• Collaborate with Brand and Global Marketing teams to adapt and activate global brand platforms for U.S. audiences.
• Manage cross-functional timelines, priorities, and dependencies to ensure work is delivered on time and at a high standard.
• Ensure programs are connected across channels and supported by clear briefs, objectives, and success metrics.
• Monitor program performance and proactively identify opportunities to improve effectiveness through data, insights, and testing.
• Drive a continuous improvement mindset through ongoing optimization, performance reviews, and learning agendas.
• Support implementation of measurement frameworks and reporting that connect marketing performance to business outcomes.
• Lead day-to-day cross-functional collaboration and agency partnerships to ensure high-quality execution and delivery.
• Contribute to Consumer Connections capability building by sharing best practices and new approaches across the portfolio.
• Champion simplified ways of working that improve speed, quality, and organizational effectiveness.

Skills

Integrated marketing

Brand marketing

Digital marketing

Media planning

Influencer marketing

Project leadership

Job description

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

Role Responsibilities

Strategic Planning & Brand Partnership

• Serve as the Consumer Connections lead for assigned brands, partnering with Brand, Insights, Commercial, Global Marketing, and Agency teams.
• Develop integrated marketing plans that align to business objectives and brand priorities.
• Translate consumer insights, audience intelligence, and cultural trends into actionable marketing plans.
• Contribute to annual planning, quarterly programming, and strategic growth initiatives.

Integrated Marketing & Execution

• Lead integrated planning and execution across paid media, social media, creators and influencers, partnerships, content, CRM, commerce, and digital experiences.
• Partner with media, creative, and influencer agencies to translate strategy into clear activation plans and high-quality execution.
• Collaborate with Brand and Global Marketing teams to adapt and activate global brand platforms and creative assets for U.S. audiences and channels.
• Manage cross-functional timelines, priorities, and dependencies to ensure work is delivered on time and at a high standard.
• Ensure programs are connected across channels and supported by clear briefs, objectives, and success metrics.

Performance & Optimization

• Monitor program performance and proactively identify opportunities to improve effectiveness through data, insights, and testing.
• Drive a continuous improvement mindset through ongoing optimization, performance reviews, and learning agendas.
• Partner with media, analytics, and agency teams to evaluate campaign performance and recommend improvements.
• Support implementation of measurement frameworks, experimentation, and reporting that connect marketing performance to business outcomes.

Leadership & Capability

• Lead day-to-day cross-functional collaboration and agency partnerships to ensure high-quality execution and delivery.
• Demonstrate ownership, sound judgment, and proactive problem-solving to navigate challenges and keep initiatives moving forward.
• Contribute to Consumer Connections capability building by sharing best practices, learnings, and new approaches across the portfolio.

Champion simplified ways of working that improve speed, quality, and organizational effectiveness

Qualifications

Education & Professional Experience

• 5+ years of experience in integrated marketing, media, brand marketing, digital marketing, consumer engagement, or related disciplines.
• Experience developing and executing integrated marketing programs across paid media, social media, creator and influencer marketing, partnerships, content, CRM, commerce, and owned channels.
• Experience managing agencies and cross-functional partners.
• Strong understanding of audience strategy, media planning, measurement, and performance optimization.

Key Skills & Attributes

• Integrated marketer with experience connecting strategy, creativity, media, content, creators, commerce, and consumer insights into cohesive marketing programs.
• Strong project leadership and organizational skills with the ability to manage multiple priorities and stakeholders.
• Comfortable translating strategic direction into actionable plans and leading cross-functional execution.
• Collaborative, resourceful, and solutions-oriented, with the ability to work independently, navigate ambiguity, and drive progress.
• Curious and adaptable marketer who thrives in fast-paced environments and embraces continuous learning, innovation, and change.

Salary Range - The salary range for this role, based in Chicago is $100,000 to $125,000 along with an annual bonus, 401K match, profit sharing, and medical and wellness benefits. The salary range is commensurate with the candidate's location, experience, and skillset.

While relocation, immigration, and/or tax compliance support are not guaranteed, we may offer assistance to successful candidates depending on factors such as role requirements in accordance with company guidelines.

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant's skills and experience.