Manager, Compliance Program(on site)

Chapters Health System; Fort Myers (FL); On-site; USD 85,000 - 133,000; Full time

Job summary

Chapters Health System in Florida is seeking a Compliance Program Manager to lead the implementation, evaluation and monitoring of the Corporate Compliance Program across the organization. You will support affiliate leadership and clinical staff to meet regulatory requirements and manage risk.

The role requires a Bachelor’s in nursing/healthcare, Florida RN license, 5+ years compliance experience and 1+ year of supervision, with knowledge of Joint Commission Hospice Standards and state/federal

Qualifications

• Bachelor’s degree in nursing/health care or related field
• Master’s Degree in healthcare field preferred
• Minimum of five (5) years’ experience in compliance/risk
• Minimum of one (1) year of management/supervisory experience

Responsibilities

• Serve as SME for federal, Joint Commission, state and local hospice/home health laws
• Provide consultation to staff regarding regulations
• Manage compliance activities and implement organizational practices
• Coordinate audits/investigations of potential violations
• Oversee policies and guidelines with directors/managers
• Manage Compliance Hotline and reporting system
• Coordinate timely regulatory requests and risk management issues

Skills

Analytical skills

Problem solving

Communication

Data analysis

Discretion & independent judgment

Stress management

Education

Bachelor’s degree in nursing/health care

Master’s degree preferred

Job description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Compliance Program Manager is responsible and accountable to assist in the implementation, evaluation and monitoring of the Corporate Compliance Program & Plan across the Organization. Provides support to affiliate leadership and clinical staff to meet regulatory requirements and manages risk situations.

Qualifications

• Bachelor’s degree in nursing/health care or related field, or an equivalent combination of work experience and education
• Master’s Degree in healthcare field preferred Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license HCCA Certification preferred or within one year of taking position
• Minimum of five (5) years’ experience utilizing knowledge of compliance and risk
• Minimum of one (1) year of management/supervisory experience
• Strong business foundation with proven analytical and problem-solving skills
• Demonstrated skills in fiscal management, utilization of analytical and statistical tools, data analysis, and outcomes management
• Working knowledge of State and Federal regulations
• Knowledgeable in Joint Commission Hospice Standards and the National Patient Safety Goals
• Excellent verbal and written communication skills (in English)
• Skilled in management of group dynamics and conflict resolution
• Knowledge of and ability to apply process improvement theory and process mapping
• Computer knowledgeable and competent with statistical applications and graphics
• Able to prioritize multiple job responsibilities, exercise critical thinking skills, and effectively handle stress
• Able to work with minimal supervision and exercise a high degree of discretion and independent judgment
• Competencies: Satisfactorily completion of competency requirements for this position.

Job Responsibilities

• Serves as a subject matter expert (SME) for all current Federal, Joint Commission, state and local laws pertaining to hospice and home health, as well as other lines of business.
• Provides consultation and acts as a resource to staff regarding regulations.
• Manages compliance activities to meet requirements and implements approved organizational practices as appropriate.
• Works with other department leaders and staff to integrate compliance, performance improvement, and pertinent Joint Commission activities for the Organization.
• Manages the Clinical, Technical and Admission Auditors in their day-to-day responsibilities and prepares compliance monitoring/auditing reports for the Senior Director of Compliance.
• Ensures compliance findings are addressed and works with internal directors/managers to coordinate the development/revision and implementation of Company policies and guidelines.
• Manages the Corporate Compliance Hotline and reporting system for occurrence reports; reviews reports resulting from such information; and makes recommendations for improvement based on information.
• Coordinates audits and investigations of potential violations of law or Company policy under the direction of Senior Director of Compliance.
• Coordinates timely response to requests from MAC, SMRC, Medicaid, Third Party payors, and other regulatory agencies.
• Provides information to the Senior Director of Compliance on the implementation and management of risk management/legal issues.
• Performs other duties as assigned.

Leadership Success Factors

• Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
• Initiative. Originate action to achieve goals.
• Management Identification. Identify with and accept the problems and responsibilities of management.
• Judgment. Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.
• Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitor results.
• Leadership. Use appropriate interpersonal styles and methods in guiding others.
• Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.

Regulatory Compliance

Provide direction for appropriate education and monitoring of and by the compliance staff regarding their own and the organization’s responsibilities for regulatory compliance.

Compensation Pay Range

Compensation Pay Range: $85,270.05 - $133,234.45 This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

Choices. Education. Guidance. As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.

Click here to view the video! All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment. The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law. Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws.