Manager, Compliance Investigations

Jobtailor; Illinois; Hybrid; USD 90,000 - 120,000; Full time

Job summary

HCSC is seeking a seasoned Compliance Investigations Manager to operate the Corporate Integrity Hotline per our Compliance Charter and DOJ guidelines. You will investigate inquiries, analyze allegations, and prepare detailed reports for senior leadership while maintaining confidentiality.

In a hybrid work arrangement, you will lead investigations, coordinate with external agencies as needed, and ensure adherence to the seven elements of a robust compliance program.

Qualifications

• Bachelor’s degree in Criminal Justice, Legal Studies, Risk Management, Business, HR or related field with 5 years of investigative experience in a compliance environment or 9 years of investigative experience in a compliance environment
• 1 year of management/leadership experience
• Knowledge of Ethics & Compliance Hotline Operations, metrics, analysis and reporting
• Familiarity with EEOC, Department of Human Rights, CMS, and OIG
• Knowledge of the 7 elements of a compliance program
• Knowledge of policy and procedure documentation
• Organizational decision-making and analytical skills
• Strong interpersonal skills
• Listening skills and ability to accurately document information reported
• Ability to influence processes to achieve results
• Ability to work independently, with guidance in only the most complex situations
• Ability to support high priority projects with highest level of confidentiality
• Effective verbal and written communication skills
• Sponsorship is not available

Responsibilities

• Operate the Corporate Integrity Hotline effectively in accordance with HCSC’s Compliance Charter, Compliance Program, and U.S. Department of Justice Guidelines
• Investigate and resolve hotline inquiries and allegations of misconduct and violations of the law in a timely and detailed manner
• Analyze all reported allegations
• Prepare detailed reports for senior leadership
• Support high-priority projects with the highest level of confidentiality
• Lead and manage compliance investigations in a hybrid work arrangement

Skills

Investigative Experience

Leadership Experience

Analytical Skills

Effective Communication

Listening Skills

Interpersonal Skills

Confidentiality Management

Decision-Making

Independent Work

Education

Bachelor’s degree in Criminal Justice, Legal Studies, Risk Management, Business, HR or related field

Tools

Ethics & Compliance Hotline Operations

Policy & Procedure Documentation

Reporting & Metrics Analysis

Job description

• Operate the Corporate Integrity Hotline effectively in accordance with HCSC’s Compliance Charter, Compliance Program, and U.S. Department of Justice Guidelines
• Investigate and resolve hotline inquiries and allegations of misconduct and violations of the law in a timely and detailed manner
• Analyze all reported allegations
• Prepare detailed reports for senior leadership
• Support high-priority projects with the highest level of confidentiality
• Lead and manage compliance investigations in a hybrid work arrangement

Requirements

• Bachelor’s degree in Criminal Justice, Legal Studies, Risk Management, Business, Human Resources, or related field and 5 years of investigative experience in a compliance environment or its equivalent involving researching and investigating inquiries OR 9 years of investigative experience in a compliance environment or its equivalent involving researching and investigating inquiries
• 1 year of management/leadership experience
• Knowledge of and/or experience in Ethics & Compliance Hotline Operations, metrics, analysis and reporting
• Familiarity with external governmental agencies, including EEOC, Department of Human Rights, CMS, and OIG
• Knowledge of and/or experience with the 7 elements of a compliance program
• Knowledge of and/or experience in policy and procedure documentation
• Organizational decision-making and analytical skills
• Strong interpersonal skills
• Listening skills and ability to accurately document information reported
• Ability to influence processes to achieve results
• Ability to work independently, with guidance in only the most complex situations
• Ability to support high priority projects with highest level of confidentiality
• Effective verbal and written communication skills
• Sponsorship is not available

Core Competencies

Demonstrates expertise in managing compliance investigations, analyzing allegations, and preparing detailed reports for leadership. Proficient in Ethics & Compliance Hotline Operations and familiar with external governmental agencies and compliance program elements.

Highest-signal resume keywords

• Bachelor's Degree in Criminal Justice
• 5 Years of Investigative Experience
• Ethics & Compliance Hotline Operations
• Management Experience
• Knowledge of Compliance Program Elements

Hard Skills

• Investigative Experience
• Analysis and Reporting
• Policy and Procedure Documentation
• Decision-Making Skills
• Confidentiality Management

Soft Skills

• Interpersonal Skills
• Listening Skills
• Influencing Processes
• Independent Work Ability
• Effective Communication Skills

Industry Keywords

• Compliance Environment
• EEOC
• Department of Human Rights
• CMS
• OIG
• 7 Elements of a Compliance Program