Manager, Compliance and Privacy Program (Hybrid) - 26-118

Primed Consulting; San Ramon (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Hill Physicians Medical Group is seeking a Manager of Compliance and Privacy Program to implement and oversee program elements, collect information, and deliver timely communications across internal and external audiences.

The role is hands-on, supervising staff, conducting investigations, risk assessments, reporting, and ensuring resources meet deadlines and service levels within a health plan context.

Qualifications

• Experience implementing corporate compliance elements and privacy programs.
• Ability to conduct risk assessments and produce timely reports.
• Develops and maintains training on Compliance, Privacy, and Security.

Responsibilities

• Support the Compliance/Privacy Officer with program elements and reporting.
• Conduct on-site new hire orientation on Compliance, Privacy, and Security monthly.
• Maintain and update training and policy tools, including SharePoint and databases.
• Prepare reports on Compliance initiatives by deadlines.
• Coordinate materials for committees and meetings with data analyses.

Skills

Compliance mgmt

Privacy program

Training delivery

Stakeholder mgmt

Regulatory research

Tools

GRC tools

SharePoint

Excel

Job description

We're delighted you're considering joining us!

At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team!

Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the "Best Places to Work in the Bay Area" and have been recognized as one of the "Healthiest Places to Work in the Bay Area." When you join our team, you're making a great choice for your professional career and your personal satisfaction.

DE& I Statement:

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!

Job Description:

The Manager of Compliance and Privacy Program assists the Compliance/Privacy Officer by implementing required program elements, collecting and maintaining supporting information, and delivering timely, accurate compliance communications to internal and external audiences.

The Manager is a hands-on working manager and conducts intake, initial investigations, risk assessments, response, reporting, escalation, and documentation for compliance, FWA, and privacy incident reports. The role maintains clear, concise, detailed, and organized supporting records for departmental projects and corporate projects affecting the department. The Manager carries out tasks and trains, supports, and supervises staff representing Compliance and Privacy in cross-functional tasks, projects, health plan audits, regulatory templates and letters, and interdepartmental meetings on compliance and privacy matters. The Manager works with the Compliance/Privacy Officer to confirm that appropriate resources are allocated to meet project deadlines and service levels.

ESSENTIAL RESPONSIBILITIES:

Corporate Compliance and Privacy Program

• Support the Compliance/Privacy Officer by completing all tasks related to the Corporate Compliance and Privacy Program Elements and the effectiveness.
• Conducts on-site new hire orientation on Compliance, Privacy, and Security. (At least monthly, but no more than weekly).
• Develops, updates, and maintains all new hire and annual Compliance and Privacy training, coordinating updates with IT Security as needed.
• Maintain and update Compliance, Privacy and Policy tools, including GRC, SharePoint, databases, Excel workbooks, files, and folders, and prepare all required reports. Administer Compliance, Privacy, and Policy Management platforms, stay current on system updates, and maintain the platforms. Keep the Compliance/Privacy Officer promptly informed.
• Conduct a comprehensive review of Compliance and Privacy policies and procedures at least annually to ensure they remain current and aligned with regulatory requirements. Report to Compliance/Privacy Officer all changes promptly.
• Promptly update, review, and maintain compliance and privacy playbooks and training materials. Report to Compliance/Privacy Officer all changes promptly.
• Prepare and submit accurate reports on Compliance and Privacy initiatives and statistics to the Compliance/Privacy Officer by established deadlines, with no extensions.
• Develop, update, manage, and coordinate the preparation of materials for Compliance and Privacy Program Committees and meetings, including agendas, data analysis reports, presentations, and minutes. Promptly gather and communication essential information regarding Compliance or Privacy requirements to the Compliance/Privacy Officer.
• Perform comprehensive research on complex questions to identify relevant regulatory or contractual obligations and promptly present the findings to the Compliance/Privacy Officer.
• Collaborating with the Compliance/Privacy Officer and Delegation Team Manager coordinating project activities, identifying, documenting, and executing specific action items required for the effective implementation of process improvement initiatives. Design thorough test cases and scenarios to conduct testing and detect defects. Anticipate potential issues and develop alternative solutions while delivering timely updates to the Compliance/Privacy Officer. Regularly review and monitor the issues log to confirm resolution of outstanding matters, reporting status to the Compliance/Privacy Officer prior to solution deployment. Provide backup to the team when necessary.
• Keep the Compliance/Privacy Office Project List up to date with all ongoing departmental projects. The list should include information such as the intended audience, project goals, project leader and team members, detailed next