Manager, Community Engagement

Ezee Fiber

Albuquerque (NM)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision insurance

401k match

Paid time off

Tuition reimbursement

Job summary

Ezee Fiber is looking for a Manager, Community Engagement in Albuquerque, NM. This role is pivotal in advocating for our Fiber to the Home (FTTH) projects and fostering trust within communities. You will develop community engagement strategies and serve as the key liaison between Ezee Fiber and stakeholders.

The ideal candidate will have a Bachelor’s degree, 3+ years in telecommunications, and exceptional communication skills to successfully promote Ezee Fiber's initiatives. This position offers competitive compensation and benefits.

Qualifications

3+ years of experience in telecommunications or utility construction.
Experience supporting or managing FTTH projects.
Skilled in navigating sensitive political environments.

Responsibilities

Lead strategic planning and execution for FTTH projects.
Develop relationships with HOA management and community leaders.
Serve as the public face of Ezee Fiber at public forums.

Skills

Exceptional communication and interpersonal skills

Public speaking

Relationship-building

Organizational and project management

Education

Bachelor’s degree in Communications, Public Affairs, Construction Management, or related field

Job description

JOB SUMMARY

As the Manager, Community Engagement you will be the strategic voice of Ezee Fiber in the communities we serve. This highly visible role is responsible for developing and executing community engagement and presentations that support our Fiber to the Home (FTTH) projects.

You will serve as the primary liaison between Ezee Fiber and HOAs, utility districts, management companies, and other key stakeholders—advocating for our initiatives while ensuring community concerns are addressed with transparency and care. Your work will directly influence FTTH project success by fostering public trust, mitigating risks, and strengthening local partnerships.

ESSENTIAL FUNCTIONS

Lead strategic planning and execution of community engagement for FTTH deployment projects.
Develop and maintain strong, trust‑based relationships with HOA management companies, HOA boards, utility districts, and community leaders.
Serve as the public face of Ezee Fiber at town halls, council meetings, and other public forums—educating stakeholders about the FTTH construction process and timelines.
Collaborate closely with internal construction and engineering teams to map outreach efforts and communicate key FTTH project updates to impacted neighborhoods.
Identify and manage potential community concerns or resistance to FTTH construction, developing proactive mitigation strategies.
Plan and lead educational events, neighborhood outreach campaigns, and stakeholder briefings to build community support and understanding of fiber network benefits.
Ensure alignment between community engagement efforts and permitting, construction, and maintenance timelines.
Monitor engagement budgets, track metrics, and report regularly on community feedback and project sentiment.
Serve as a cross‑functional partner with legal, operations, and communications teams to ensure consistent and effective messaging.

QUALIFICATIONS

Education and Experience requirements: Bachelor’s degree in Communications, Public Affairs, Construction Management, or a related field. Three (3) plus years of experience in telecommunications, or utility construction.

Experience supporting or managing FTTH projects or similar fiber infrastructure rollouts.
Exceptional communication and interpersonal skills; strong public speaking and relationship‑building abilities.
Skilled in navigating sensitive political environments and working across departments.
Strong organizational and project management skills, with the ability to manage multiple priorities independently.
Experience preparing and delivering presentations and reports to executive and community audiences.
Willingness to travel and attend evening or weekend events as needed.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver’s License

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius).

TOTAL REWARDS