Manager Community Central

Lifting Up Westchester; City of White Plains (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

Lifting Up Westchester is seeking a dynamic on-site leader to manage daily operations at Community Central, supporting people facing basic needs such as food, shelter, health services and social connection.

You will supervise staff and volunteers, oversee food services and logistics, track outcomes for funders, and build partnerships across Westchester County to expand services.

Qualifications

• Minimum 5 years of experience in human services, management or community program development.
• Bachelor's degree in nonprofit management, education, public relations, health or human services.
• Supervisory experience.
• Strong interpersonal and communication skills.
• Conflict resolution and de-escalation; trauma-informed training.
• Strong team approach.
• Excellent organizational skills and attention to detail.
• Experience with homelessness (preferred).
• Bilingual in English & Spanish (desired).
• Valid NYS driver's license.
• Able to lift up to 50 pounds.

Responsibilities

• Ensure a warm, welcoming environment.
• Oversee daily operations including logistics and vendor relations.
• Supervise staff, interns and volunteers.
• Oversee food services: menus, safety, inventory and orders for LUW shelters.
• Collaborate with volunteer coordinator to recruit support.
• Train volunteers and coordinate schedules.
• Develop monthly calendar of programs and services.
• Establish partnerships and identify new resources in Westchester County.
• Track data, outcomes and expenses; funder reporting.
• Facilitate team meetings and drive continuous improvement.
• Other duties as assigned.

Skills

Interpersonal communication

Staff supervision

Volunteer coordination

Conflict resolution

Organizational skills

Data tracking

Program development

Bilingual English/Spanish

Education

Bachelor's degree in nonprofit management or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Data entry systems

Job description

We are seeking a dynamic leader to have an on-site presence, manage daily operations and foster a welcoming environment at Lifting Up Westchester's Community Central, where we support people struggling to meet basic needs such as food, socialization, access to health services, and a safe place to sleep.

We are open to guests from 8:45 AM - 4:00 PM, Monday through Friday, and offer meals, programs and supportive services. If you have strong organizational skills, a continuous improvement mindset, and have a warm, respectful approach, we want to hear from you!

DUTIES & RESPONSIBILITIES:

• Ensure a warm, welcoming, environment.
• Daily operations of Community Central including logistics, vendor and community partner relations.
• Supervise staff (cook, kitchen coordinator, program specialist), interns and volunteers.
• Oversee food services including designing menus, ensuring kitchen and food safety, taking inventory, and managing food orders/deliveries. This includes food orders and inventory for LUW shelters.
• Collaborate with LUW's volunteer coordinator to recruit and ensure sufficient volunteer support.
• Train volunteers and coordinate volunteer schedules to ensure appropriate coverage.
• Develop monthly calendar of afternoon programs & services based on Community Central client needs and interests.
• Establish relationships with existing partners who provide such services and Identify new resources in Westchester County for potential collaboration
• Track data, outcomes and expenses; responsible for funder reporting requirements.
• Facilitate team meetings to discuss processes and procedures, problem-solve and build an effective team.
• Quality Assurance and Continuous Improvement
• Other duties as assigned.

QUALIFICATIONS:

• Minimum of 5 years of experience working in human services, management or developing community programs.
• Bachelor's degree in non-profit management, education, public relations health or human services or other related degree.
• Supervisory experience.
• Strong interpersonal and communication skills.
• Conflict resolution and de-escalation skills; willingness to receive trauma-informed training.
• Strong team approach.
• Strong organizational skills and attention to detail.
• Solid computer skills including Word, Excel, Power Point and data entry required.
• Experience working with people who are experiencing homelessness (preferred).
• Bilingual in English & Spanish languages (desired but not required).
• Valid NYS driver's license.
• Able to lift up to 50 pounds.