Maintenance (Lenox)

Children's Rescue Fund; New York (NY); On-site; USD 25,000 - 39,000; Full time

Job summary

Children's Rescue Fund is seeking a dedicated custodial staff member to maintain clean and safe facilities across our properties in the New York City area.

The role requires lifting up to 30 pounds, long hours, and travel between sites. You will perform cleaning, minor repairs, and prepare units for occupancy while collaborating with maintenance and social services teams.

Equal opportunity employer and overtime is required.

Qualifications

• High School Diploma or GED required.
• Minimum two years of custodial services experience.
• Experience in a business or social service environment preferred.
• Bilingual Spanish preferred.

Responsibilities

• Sweep and clean office and property delivery areas.
• Repair and maintain property and perform minor repairs.
• Assist in unloading and storage of deliveries.
• Remove garbage from property and office areas.
• Clean and mop floors; prepare areas for waxing as required.
• Assist maintenance staff in moving furniture.
• Clear sidewalks and entrances of snow; apply salt and keep areas dry during inclement weather.
• Prepare units for occupancy.
• Report safety observations to supervisory staff.
• Overtime is a requirement.
• Serve on-call for one-week period each quarter.
• Coordinate with staff to ensure service delivery.
• Other duties designated by supervisor.

Skills

Bilingual Spanish

Excellent customer service

Team management

Time management

Communication skills

Problem solving

Discretion

Detail oriented

Education

High School Diploma or GED

Tools

MS Office

Outlook

Excel

PowerPoint

Adobe

Property Management System

Job description

Essential Duties and Responsibilities:

• Sweep and clean office and property delivery areas.
• Repair and maintain property and perform minor repairs.
• Assist in unloading and storage of deliveries.
• Remove garbage from property and office areas.
• Clean and mop floors. Prepare floors for stripping and waxing as required areas.
• Assist maintenance staff in moving furniture in offices and residential areas.
• Clears sidewalks and entrances of snow /apply salt and keep areas dry during inclement weather.
• Prepare units for occupancy.
• Clean, repair and store paint brushes, rollers, ladders, and other equipment; and prepare and apply paints and finish to interior and exterior surfaces when required.
• Report routine observations of residential and public areas to supervisory staff including conditions which that might affect the safety and security of clients or staff.
• Overtime is a requirement.
• Perform other duties and special projects as required including serving on-call for a oneweek period each quarter.
• Facilitate effective communication with other staff.
• Other additional duties, directions, and tasks as designated by supervisor.

Position Parameters [other measurable factors]:

• Decision-making responsibilities: Will have very limited challenging decisions that could impact the operations. Frequent contact with staff within departments using considerable independent judgment in making decisions.
• Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand.
• Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports.
• Impact/importance of function: Accountable for service delivery for resident satisfaction and to increase positive productivity between Social Services and operations and ensuring accurate and timely response to issues or concerns that are identified.

Position Requirements and Minimum Qualifications:

• Job-related knowledge: Knowledge of project-based FHEPS [Family Homelessness and Eviction Prevention Supplement] and other affordable housing programs.
• Job-related skills, including language, mathematical, and reasoning (analytical) skills:
• Utilize good judgment and discretion in the handling of confidential information.
• Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, and colleagues as an effective developer of solutions to business staffing challenges.
• Demonstrated ability to understand and work with analytical tools, reports and technology.
• Bilingual Spanish is ideally preferred.
• Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel.
• High level of experience and proficiency working within a Property Management system is a plus.
• Intellectual, creative, and/or communication abilities:
• Great customer service and team management skills to handle regular contact with external and internal callers and to assure a high degree of customer service is provided.
• Ability to communicate effectively with property owners, vendors, and tenants.
• Equal ability to work independently or as part of a multi-functional team with incredible initiative, work well under pressure managing multiple and shifting priorities to complete complex projects in a fast-paced environment with minimal direction.
• Frequently collaborate with a wide range of colleagues to deliver expected results.
• Highly ethical motivated and results-oriented, proven creative problem solver with positive respectful proactiveness.
• Utilize demonstrated good judgment and discretion in the handling of confidential information.
• Must be detail oriented, highly organized.
• Excellent project management with strong follow-up skills, time management and presentation skills.
• Superior oral and written communication skills coupled with strong interpersonal skills.
• Licenses, certifications, and degrees:
• High School Diploma or GED.
• A minimum of two (2) years of satisfactory full-time work experience in custodial services in a business or social service environment.
• Other:
• May be required to work long hours and a varied schedule. Travelling throughout various locations in the New York City area. Lifting and moving objects weighing up to 30 pounds several times a week.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status