Manager Communications Content

Altria Client Services LLC; Richmond (VA); Hybrid; USD 120,000 - 173,000; Full time

Benefits offered by this job

Hybrid work arrangement

Paid time off and holidays

401(k) matching

Professional development stipends

Parental leave

Job summary

Altria Client Services LLC in Richmond, Virginia, is seeking a Manager, Communications Content to join our Corporate Communications team. Translate complex strategies into clear, compelling content across internal and external channels and audiences.

The role requires a bachelor's degree and 5+ years in communications, public relations, or content strategy, with strong writing and storytelling skills and experience shaping enterprise messaging.

Qualifications

• Bachelor's degree in a communications-related field.
• 5+ years of professional experience in communications or related areas.
• Ability to translate complex topics into clear messages for multiple audiences.

Responsibilities

• Serve as the primary communications partner for assigned business functions, translating priorities into messaging and content for internal and external audiences.
• Create narrative frameworks, talking points, FAQs, presentations, articles, social posts, press releases, website copy, and other communications materials.
• Use end-to-end processes and Adobe tools to produce content aligned with enterprise messaging, stakeholder objectives, and corporate brand standards.
• Monitor emerging issues, business developments, and stakeholder considerations aligned with enterprise priorities, providing communications support for priority initiatives and sensitive issues.
• Partner with the Earned Media & Enterprise Channels team to adapt content for earned, owned, shared, and employee channels.
• Review content for accuracy, consistency, compliance, and alignment with stakeholder strategies, message house guidance, and channel objectives.

Skills

Strong writing

Editing

Storytelling

Project management

Content strategy

Education

Bachelor's degree in Communications, Journalism, Public Relations, English, Business, or related field

Tools

Adobe Creative Suite

Job description

Together We Innovate. Together We Change.

Develop integrated internal and external content that advances the corporate brand, enterprise narrative, and strategic priorities for a Fortune 500 company! Have a bachelor's degree with five years' experience in communications, public relations, journalism, public affairs, or content strategy? If so, we want to speak with you! We are currently seeking a Manager, Communications Content, to join our Corporate Communications team in Richmond, VA. You will translate complex strategies, business priorities, and stakeholder objectives into clear, compelling, and consistent communications across channels and audiences.

What you will be doing:

• Serve as the primary communications partner for assigned business functions, translating priorities into messaging and content for internal and external audiences.
• Create narrative frameworks, talking points, FAQs, presentations, articles, social posts, press releases, website copy, and other communications materials.
• Use end-to-end processes and Adobe tools to produce content aligned with enterprise messaging, stakeholder objectives, and corporate brand standards.
• Monitor emerging issues, business developments, and stakeholder considerations aligned with enterprise priorities, providing communications support for priority initiatives and sensitive issues.
• Partner with the Earned Media & Enterprise Channels team to adapt content for earned, owned, shared, and employee channels.
• Review content for accuracy, consistency, compliance, and alignment with stakeholder strategies, message house guidance, and channel objectives.

We want you to have:

• Bachelor's degree in Communications, Journalism, Public Relations, English, Business, or a related field.
• 5+ years of professional experience in communications, public relations, journalism, public affairs, or content strategy.
• Demonstrated experience developing clear, compelling content for multiple audiences and channels.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex topics.
• Experience partnering with business leaders and subject matter experts on strategic communications.
• Experience supporting sensitive, regulatory, operational, or reputational issues preferred.
• Strong project management skills and the ability to manage multiple priorities simultaneously.

Compensation and Benefits Additional Information The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $119,600.00 - $173,450.00.

Why You'll Love Building Your Career at Altria

• Work where connection and flexibility meet - enjoy the benefits of in-person collaboration three days a week (Tuesday - Thursday), while maintaining the flexibility to work remotely on Mondays and Fridays. Our hybrid approach empowers you to stay connected, collaborate with colleagues, and manage your schedule in a way that works best for you.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully.
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real.
• Get recognized for your work - annual merit increases and performance bonus.
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary.
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends.
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family.
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life.
• A culture that gives back - paid volunteer days and a shared commitment to making a difference.

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact. This position is not eligible for sponsorship.