Manager, Communications

ijm; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

IJM is seeking a Communications Manager, Global Marketing & Communications to lead messaging for major donor campaigns and live events. You will craft integrated content for digital, print, events, and donor communications while ensuring brand consistency across IJM's global functions.

Reporting to the Global Director, Marketing Communications, you will shape stage narratives, scripts, and multi-channel strategies, while coaching cross-functional teams and supporting innovative storytelling

Qualifications

• Bachelor's degree in communications, marketing, journalism, English, nonprofit management, or related field.
• 8–10 years of experience in marketing communications or donor communications.
• Ability to develop messaging strategies and reusable content assets for multi-channel campaigns.
• Proven writing and editing skills for live events, digital platforms, print materials, and donor materials.
• Ability to translate complex priorities into audience-centered messaging that inspires action.
• Portfolio of writing samples encouraged.

Responsibilities

• Write messaging strategies and content for major donor events, campaigns, executive scripting, donor communications, and organizational storytelling moments.
• Shape stage narratives, speaker messaging, presentations, and donor communications for major donor engagement events.
• Develop and operationalize global marketing communications strategies aligned to IJM's Brand Platform for major donor events, campaigns, and executive engagement opportunities.
• Lead content strategies that strengthen brand coherence and drive measurable audience reach, trust, and engagement.
• Coordinate messaging across digital, print, presentation, stage, and donor-facing channels to create cohesive audience experiences.
• Develop and maintain scalable messaging frameworks, narrative guidance, and reusable content assets that support consistent communications globally.
• Provide strategic communication counsel, editorial leadership, and coaching to cross-functional teams and contributors.
• Lead working sessions that strengthen messaging concepts, audience relevance, and communication effectiveness.
• Foster adoption of brand standards, shared messaging frameworks, and source-of-truth content resources.
• Promote responsible use of emerging technologies, including AI-enabled writing tools, to improve communication effectiveness and efficiency.
• Participation in IJM's community of spiritual formation.

Skills

Messaging strategy

Editorial guidance

Donor communications

Storytelling

Cross-functional collaboration

Editing high-visibility comms

Education

Bachelor's degree in Communications, Marketing, Journalism, English, Nonprofit Management, or related field

Job description

Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable. We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For over 25 years, IJM has pioneered the work to protect vulnerable people from violence. Nine out of nine times in the last decade, IJM's Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people living in poverty.

As we grow to expand our impact to protect 500 million people from violence, we are seeking a Communications Manager, Global Marketing & Communications to lead marketing communications and live event messaging for IJM's major and principal donor initiatives.

Job Description

This role serves as a communications lead for in-person events, marketing campaigns, and recruitment journeys. Working across major and principal donor fundraising and marketing teams, the Communications Manager develops integrated messaging strategies and creates compelling content for digital, print, event, and donor-facing communications. The role also supports event scripting, donor communications, and multichannel marketing initiatives while maintaining messaging frameworks and reusable content assets that strengthen brand consistency across IJM's global functions.

This position is hybrid (onsite Tuesdays & Thursdays) if located in the Washington, DC area or remote for non-local candidates. It reports to the Global Director, Marketing Communications and is only available for candidates with the right to work in the US.

Responsibilities

• Write messaging strategies and content for major donor events, campaign initiatives, executive scripting, donor communications, and organizational storytelling moments;
• Shape stage narratives, speaker messaging, presentations, and donor communications for major donor engagement events;
• Develop and operationalize global marketing communications strategies aligned to IJM's Brand Platform for major donor events, campaigns, and executive engagement opportunities;
• Lead content strategies that strengthen brand coherence and drive measurable audience reach, trust, and engagement;
• Coordinate messaging across digital, print, presentation, stage, and donor-facing channels to create cohesive audience experiences;
• Develop and maintain scalable messaging frameworks, narrative guidance, and reusable content assets that support consistent communications globally;
• Provide strategic communication counsel, editorial leadership, and coaching to cross-functional teams and contributors;
• Lead working sessions that strengthen messaging concepts, audience relevance, and communication effectiveness;
• Foster adoption of brand standards, shared messaging frameworks, and source-of-truth content resources;
• Promote responsible use of emerging technologies, including AI-enabled writing tools, to improve communication effectiveness and efficiency; and
• Participation in IJM's community of spiritual formation.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, English, Nonprofit Management, or a related field;
• 8-10 years of experience in marketing communications, campaign communications, donor communications, or related fields;
• Demonstrated experience developing messaging strategies, narrative frameworks, editorial guidance, and reusable content assets for multi-channel communications;
• Strong background writing and editing high-visibility communications across live events, digital platforms, print materials, and donor engagement channels;
• Experience translating complex organizational priorities into clear, audience-centered messaging that inspires engagement, trust, and action;
• Proven ability to develop communications strategies and coordinate integrated marketing communications initiatives;
• Strong understanding of major and principal donor communications, fundraising messaging, and audience engagement principles;
• Demonstrated excellence in writing, editing, storytelling, and strategic communications;
• Experience collaborating with cross-functional teams and influencing stakeholders without direct supervisory authority; and
• Writing portfolio encouraged upon application.

Critical Qualities

• Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;
• Global and cultural awareness, with sensitivity to communicating across diverse audiences and contexts;
• Strong interpersonal skills and self-awareness;
• Exceptional verbal and written communication;
• Flexible, collaborative and eager to support others;
• Effective team player who fosters collaborative environment; and