Manager, Commercial Planning

Royal Caribbean Cruises Ltd; Miami (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

Royal Caribbean Group in Miami, FL is seeking a Manager, Commercial Planning to lead forecasting and analytics across the brand's commercial teams. You will manage a small team, partner with Sales, Marketing, Revenue Planning, Ecommerce, and International, and deliver KPI insights to drive revenue strategy.

The role requires a strong leadership background, 5+ years, advanced Excel, and the ability to communicate complex analysis clearly.

Qualifications

• Bachelor’s degree in business, economics, finance, business analytics, or a similar field from a four-year college or university.
• Minimum of 5+ years of post‑graduate experience; an equivalent combination of education and experience will be considered.
• Strong leadership skills.
• Strong quantitative and analytical skills, combined with solid business and financial acumen.
• Proficiency in Excel, including strong experience with VLOOKUP/XLOOKUP, pivot tables, and similar functions.
• Ability to communicate complex quantitative analysis in a clear, digestible, and actionable manner to both technical and non-technical audiences.
• Proven experience balancing multiple priorities, managing multiple projects with deadlines, and navigating ambiguity with minimal supervision.
• Strong attention to detail.

Responsibilities

• Manage a small team of revenue strategy analysts with varying skill sets and experience levels—leading, coaching, mentoring, and developing team members into future leaders while driving strong performance and consistent, on-time execution.
• Lead the process for setting forecasts across approximately 20 geographic markets and 5 booking channels for a brand that generates over $3 billion in annual net ticket revenue. Own the forecasting model, present recommendations to cross-functional leaders, and communicate targets to key stakeholders.
• Refine demand models that inform the Revenue Management team’s pricing and other strategic decisions.
• Provide analytical thought leadership across a range of company initiatives.
• Manage pricing and commercial performance of the brand’s All-Included program, which generates over $40 million in annual revenue
• Deliver relevant, actionable commercial data and insights to Revenue Management and other departments, including by fulfilling ad-hoc requests.
• Partner with stakeholders and leaders in other departments to assess the commercial value and viability of strategic initiatives and projects.
• Build cross-functional partnerships across the company to facilitate the design, research, development, and delivery of data, insights, and other deliverables.
• Leverage generative AI tools such as Claude and Copilot to work efficiently and augment analytical output, and identify opportunities to automate workflows and increase the team’s productivity.
• Manage a complex, dynamic workload by prioritizing deliverables against the team’s capacity and capabilities.

Skills

Leadership

Analytical thinking

Business acumen

Excel (VLOOKUP/XLOOKUP)

Communication

Project management

Prioritization

Education

Bachelor's degree in business/economics/finance/analytics

MBA

Tools

SQL

Hyperion

Hyperion Studio

Brio

Job description

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Manager, Commercial Planning

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

Weare proud to be thevacation-industryleader withglobal brands—including Royal Caribbean International, Celebrity Cruises and Silversea Cruises —the most innovative fleet and private destinations, and the best people.Together, we arededicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group has an exciting career opportunity for a full time Manager, Commercial Planning reporting to the AVP, Revenue Strategy .

Position is onsite and based in Miami, FL

The Manager, Commercial Planning is responsible fordeveloping strategy andanalytics that impactmultiple areas across the commercial teams for the Celebrity Cruises brand. This individual willleada high-performing teamand maintainclose working relationships with cross-functional leaders in Sales, Marketing, Revenue Planning, Ecommerce, and International. The Manager’s responsibilities include KPI reporting, analysis, and business intelligenceacrossrelevant commercial activities.

Essential Duties and Responsibilities:

• Manage a small team of revenue strategy analysts with varying skill sets and experience levels—leading, coaching, mentoring, and developing team members into future leaders while driving strong performance and consistent, on-time execution.
• Lead the process for setting forecasts across approximately 20 geographic markets and 5 booking channels for a brand that generates over $3 billion in annual net ticket revenue. Own the forecasting model, present recommendations to cross-functional leaders, and communicate targets to key stakeholders.
• Refine demand models that inform the Revenue Management team’s pricing and other strategic decisions.
• Provide analytical thought leadership across a range of company initiatives.
• Manage pricing and commercial performance of the brand’s All-Included program, which generates over $40 million in annual revenue
• Deliver relevant, actionable commercial data and insights to Revenue Management and other departments, including by fulfilling ad-hoc requests.
• Partner with stakeholders and leaders in other departments to assess the commercial value and viability of strategic initiatives and projects.
• Build cross-functional partnerships across the company to facilitate the design, research, development, and delivery of data, insights, and other deliverables.
• Leverage generative AI tools such as Claude and Copilot to work efficiently and augment analytical output, and identify opportunities to automate workflows and increase the team’s productivity.
• Manage a complex, dynamic workload by prioritizing deliverables against the team’s capacity and capabilities.

Qualifications, Knowledge and Skills:

• Bachelor’s degree in business, economics, finance, business analytics, or a similar field from a four-year college or university.
• Minimum of 5+ years of post‑graduate experience; an equivalent combination of education and experience will be considered.
• Strong leadership skills.
• Strong quantitative and analytical skills, combined with solid business and financial acumen.
• Proficiency in Excel, including strong experience with VLOOKUP/XLOOKUP, pivot tables, and similar functions.
• Ability to communicate complex quantitative analysis in a clear, digestible, and actionable manner to both technical and non-technical audiences.
• Proven experience balancing multiple priorities, managing multiple projects with deadlines, and navigating ambiguity with minimal supervision.
• Strong attention to detail.

Preferred Qualifications:

• MBA or Master’s degree.
• 8+ years of post‑graduate experience.
• Proficiency in SQL and knowledge of BI principles such as ETL, data modeling, and data warehousing.
• Familiarity with revenue management concepts and tools.
• Knowledge of reservations systems and revenue management data sources.
• Experience using Hyperion, Hyperion Studio, and/or Brio Intelligence.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

The position is not eligible for work authorization sponsorship.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment.