Manager - Commercial Partnerships

MasterCard; New York (NY); On-site; USD 156,000 - 265,000; Full time

Job summary

Mastercard seeks a Manager to support opportunities across businesses, shaping the Global Commercial Partnerships operating model with focus on analysis, process development, and governance. The role emphasizes scalable, data-driven partnerships and strong governance.

Responsibilities include pipeline management, business analysis, and onboarding/process design to drive onboarding efficiency and performance tracking across regions.

Qualifications

• 10+ years of experience in business strategy, consulting, or other roles focused on solving business problems and driving execution.
• Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations.
• Experience working across multiple teams, functions, and regions in a highly collaborative environment.
• Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution.
• Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment.

Responsibilities

• Partnership Demand & Pipeline Management - maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view.
• Prioritization & Business Analysis - Support the development of insights that allow for improved and informed evaluation of partners and partnership constructs.
• Operating Model & Process Design - Help design, document, and maintain partnership lifecycle processes.
• Onboarding Process Improvement - Support the design and optimization of partner onboarding processes.
• Performance Tracking & Continuous Improvement - Monitor key performance indicators and provide recommendations to improve processes and outcomes.
• Go to market scalability improvements - support Partnership Go To Market team in building standard tools that accelerate sales and improve partnerships performance.
• Stakeholder Management & Communication - Partner with Partnerships team and regional/global stakeholders to gather requirements and feedback.

Skills

10+ years experience

Job description

Title and Summary

Manager - Commercial Partnerships Overview

The Commercial Partnerships team is looking for a Manager to support opportunities across businesses of all sizes. This role will help design and operate Mastercard's Global Commercial Partnerships operating model, with a focus on analysis, process development, and operational effectiveness. The Manager will build and maintain the tools, frameworks, and insights needed to prioritize partnerships, improve onboarding, accelerate growth and strengthen governance. The role will help ensure that partnerships are scalable, data-driven, and consistently used across the business.

Role and Responsibilities

• Partnership Demand & Pipeline Management - maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view. Create tools that standardize this process and allow for clear prioritization decisioning. Provide clear visibility into partnership priorities, demand trends, and opportunity status.
• Prioritization & Business Analysis - Support the development of insights that allow for improved and informed evaluation of partners and partnership constructs. Turn data and stakeholder input into actionable insights that support decision-making.
• Operating Model & Process Design - Help design, document, and maintain partnership lifecycle processes. Support governance structures and stage-gate frameworks. Ensure process documentation, templates, and tools remain current and are consistently used. Support the testing and refinement of frameworks and processes.
• Onboarding Process Improvement - Support the design and optimization of partner onboarding processes. Identify bottlenecks, inefficiencies, and opportunities for improvement. Help define onboarding timelines, ownership models, tracking mechanisms, and success metrics.
• Performance Tracking & Continuous Improvement - Monitor key performance internal performance indicators such as onboarding timelines, pipeline conversion rates, and adoption metrics. Analyze performance data and provide recommendations to improve processes and outcomes.
• Go to market scalability improvements - support Partnership Go To Market team in building standard tools that accelerate sales and improve partnerships performance including clear goals to measure against such as business cases, and materials needed to boost growth
• Stakeholder Management & Communication - Partner with Partnerships team, and regional and global stakeholders from Commercial to gather requirements and feedback. Communicate updates, changes, and best practices related to the partnership operating model.

All About You

• +10 years of experience in business strategy, consulting, or other roles focused on solving business problems and driving execution.
• Strong analytical skills with the ability to break down complex issues, identify patterns, and make data-driven recommendations.
• Experience working across multiple teams, functions, and regions in a highly collaborative environment.
• Highly structured, organized and detail-oriented, with a focus on building scalable processes and ensuring consistent execution.
• Strong communication and stakeholder management skills, with the ability to coordinate across diverse groups and drive alignment.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [e-mail] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $156,000 - $265,000 USD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.