Manager, Commerce SEM

FWDUS Flywheel Digital LLC; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Flywheel is seeking a Manager to lead a Commerce team focused on retail media search. You will own day-to-day search performance for a client portfolio, lead a small team, and drive partnerships through strong results and proactive recommendations.

You will bring hands-on experience with Amazon Ads and other networks, plus people leadership and direct client interaction. Expect collaboration with operations and content teams to deliver integrated results.

Qualifications

• 4+ years in eCommerce or digital marketing, with hands-on retail media search experience.
• Strong knowledge of Amazon Ads (Sponsored Products, Sponsored Brands, Sponsored Display).
• Experience managing or mentoring others, direct reports or team leads.
• Confident communicator able to present to clients and handle tough conversations.
• Strong analytical and problem-solving skills with ability to turn data into recommendations.

Responsibilities

• Own retail search strategy and execution for your client portfolio, including campaign architecture and targeting.
• Connect search performance to retail fundamentals like content, ratings, pricing, promotions, and availability.
• Flag digital shelf issues that limit media results and take corrective action.
• Serve as day-to-day contact for clients and lead regular performance reviews.
• Deliver against client KPIs such as ROAS, TACoS, incremental sales, and share of search.
• Identify growth opportunities within accounts and present a clear business case to leadership.
• Coach and develop a small team of specialists and review their work.

Skills

eCommerce / digital marketing

Amazon Ads

Leadership / mentoring

Client communication

Analytics / data-driven decisions

Campaign optimization

Budget management

Tools

AMC bidding tools

Amazon Ads Console

Job description

Agency: Flywheel Job Function: Consulting Job Subfunction: Business and Change Consulting Job Description: About Flywheel Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

We're looking for a Manager to join our Commerce team with a focus on retail media search. This person will own day-to-day search performance for a portfolio of clients, lead and develop a small team of specialists, and help grow client partnerships through strong results and proactive recommendations. The role requires hands‑on experience running sponsored search across major retail media networks, especially Amazon Ads, plus emerging people leadership skills and confidence working directly with clients. Reporting to a Director, this role works closely with retail operations, content and other media teams to deliver integrated commerce results. We need someone self‑motivated, collaborative and results‑oriented who enjoys being close to the work while helping others grow.

What You Will Do

• Own retail search strategy and execution for your client portfolio, including campaign architecture, keyword and ASIN/item targeting, bidding and budget pacing, and ongoing optimization.
• Connect search performance to retail fundamentals such as content, ratings and reviews, pricing, promotions and availability.
• Flag digital shelf issues that limit media results.
• Serve as a primary day‑to‑day contact for clients.
• Lead regular performance reviews, explain results clearly, and bring proactive recommendations.
• Deliver against client KPIs (ROAS, TACoS, incremental sales, new‑to‑brand, share of search).
• Spot performance issues early and resolve them.
• Identify growth opportunities within your accounts, such as new retailers, ad formats or budget expansion, and bring them to your Director with a clear business case.
• Manage, coach and develop a small team of specialists.
• Set priorities, review work, and support their technical and professional growth.
• Run tests and contribute to the team's best practices, playbooks and automation.
• Stay current on retail media platform changes and share learnings with your team.
• Support new business and client presentations as needed.
• Travel occasionally based on client needs.

Who You Are

• 4+ years of eCommerce or digital marketing experience, with at least 2 to 3 years hands‑on in retail media search at an agency, brand or retailer.
• Strong working knowledge of Amazon Ads (Sponsored Products, Sponsored Brands, Sponsored Display).
• Experience on other networks such as Walmart Connect, Instacart, Target Roundel or Criteo is an asset.
• A solid understanding of retail and marketplace fundamentals and how they affect search performance.
• Comfortable with retail media reporting and analytics.
• Experience with bid management tools or AMC is an asset.
• Experience managing or mentoring others, whether through direct reports or formal team lead responsibilities.
• Strong analytical and problem‑solving skills, and able to turn data into clear recommendations.
• Confident communicator who can present to clients and handle tough conversations.
• Organized and able to manage multiple accounts and competing priorities.
• Results‑driven with a strong client focus.
• Proactive, curious and quick to adapt as platforms change.

$75,000-$110,000 USD

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