Manager Clinical V

Montefiore Health System; New York (NY); On-site; USD 83,000 - 104,000; Full time

Job summary

Montefiore Medical Center in the Bronx, NY seeks a Clinical Manager for the Division of Services for Addiction to coordinate the Opioid Treatment Program and ensure smooth operation in line with federal, state, and local standards.

You will supervise counseling staff, assist with admissions, billing reviews, and policy development. The Site Director is assisted, and at Port Morris the role covers 2:30 p.m.–6:00 p.m. during the site shift.

Qualifications

• Master's degree required; Social Work/Mental Health field preferred.
• QHP certification is a plus.
• Experience supervising staff and managing clinical programs.

Responsibilities

• Oversee daily Opioid Treatment Program operations and staffing.
• Review admissions, documentation, and billing to ensure compliance.
• Develop and enforce clinical policies and staff training.
• Coordinate data reporting to OASAS and monitor quality indicators.

Skills

Leadership

Staff Training

Communication

Project Mgmt

Excel

Addiction Treatment

Multitasking

Spanish helpful

Education

Master's degree in Social Work or related field

Tools

QHP Certification

Job description

City/State:

Bronx, New York

Grant Funded:

Yes

Department:

DOSA - Wellness Center Port Morris

Work Shift:

Day

Work Days:

MON-FRI

Scheduled Hours:

10 AM-6 PM

Scheduled Daily Hours:

7.5 HOURS

Pay Range:

$83,040.53-$103,800.66

Job Summary

Under the direction of the Site Director, the Clinical Manager for the Division of Services for Addiction will coordinate and assist in the daily management of a large Opioid Treatment Program. The Clinical Manager assists in ensuring the smooth operation of the program in accordance with federal, state, and local regulatory standards.

Responsibilities

• Participate in the daily management of the Opioid Treatment Program with a census of up to 1,000 patients.
• Review and address clinic staff documentation that is due or overdue.
• Assist in the coordination and review of all admissions, including intake paperwork, client assignments, and related documentation.
• Participate in the development, implementation, and enforcement of clinical policies, protocols, and programs for Opioid Treatment Program staff.
• Assist in the review of weekly billing to ensure all billable documentation is completed and treatment plans are in effect.
• In conjunction with the Site Director, hire, supervise, evaluate, and train counseling staff. Assist with annual reviews.
• Assist in monitoring STARS reports, HERDS reporting, and Lighthouse census management.
• Assist in the management of fiscal operations, including supervising accounting clerks, collecting payments, meeting with patients who are fiscally non-compliant, and cashing out.
• Assist in the review and management of incidents, loitering, incident reports, and patient non-compliance to ensure all clinical issues are addressed. Meet with patients in IDCs and refer patients to Next Steps, another appropriate level of care, or recommend discharge as appropriate.
• Assist in the management of time cards/UKG.
• Assist in developing systems to collect, monitor, and report required data to OASAS.
• Participate in clinic case conferences, counselor training, CQI Committee, and leadership meetings.
• Assist in the management of facility issues and conduct required drills.
• Assist with clinic staffing, including vacations, counselor of the day, community tours, toxicology testing, backup counselor schedules, phone coverage, Saturday coverage, and group schedules.

The Clinical Manager will serve as the acting Site Director during the Site Director's absence. At the Port Morris site, this responsibility occurs daily from 2:30 p.m. to 6:00 p.m. due to the site's two-shift operating schedule

Requirements / Qualifications

• Master's degree required, degree in Social Work, Mental Health Counseling, or a related field preferred.
• Must be a Qualified Health Professional (QHP)required
• Minimum of 3 years of work experience required.
• CASAC is a plus.
• Spanish-speaking is a plus.
• Experience training and supervising staff
• Knowledge of addiction treatment.
• Strong interpersonal, communication, and group facilitation skills.
• Strong management and supervisory skills.
• Excellent decision-making, critical-thinking, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong organizational and time-management skills with excellent attention to detail.
• Ability to work independently and collaboratively within a team environment.
• Excellent oral and written communication skills.
• Proficiency with personal computers and experience using databases, including Excel.
• Ability to develop and maintain tracking systems in Excel to ensure timely documentation.
• Experience working with marginalized populations preferred.
• Strong management and leadership skills, including the ability to organize and manage multiple priorities.
• Ability to develop staff, provide coaching, and support performance excellence

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.