Manager, Clinical Services Laboratory Full Time Exempt

CHA Hollywood Presbyterian Medical Center; Los Angeles (CA); On-site; USD 120,000 - 165,000; Full time

Job summary

CHA Hollywood Presbyterian Medical Center in Los Angeles is seeking a Laboratory Manager to oversee daily operations in the clinical laboratory, ensure safety and regulatory compliance, and sign out interpretive results as needed.

You will lead staff across chemistry and other departments, drive continuous improvement, and maintain CLIA, OSHA, and HIPAA standards while promoting service excellence and collaboration with quality teams.

Qualifications

• Bachelor of Science in Clinical Laboratory Science.
• 5+ years of Laboratory Administrative/Management experience.
• Advanced knowledge of accreditation regulations, CLIA and OSHA.
• Proficient in Microsoft Office and related software.
• Ability to manage quality and handle highly confidential information.
• Experience with accreditation processes and regulatory requirements.

Responsibilities

• Oversee daily operations in all lab departments with oversight for Chemistry and PM/Graveyard staff.
• Collaborate with management to align performance levels with goals and objectives.
• Ensure laboratory processes comply with statutory/regulatory requirements and staff training.
• Promote professional development through staff reviews and goal setting.
• Coordinate with quality and lab management teams on policies and procedures; ensure QA/QC and safety.
• Maintain staffing, inventory, competency, and regulatory compliance for efficient lab operation.
• Stay current with advancements in laboratory testing and instrumentation.
• Support a culture of Service Excellence, Teamwork, Accountability, Integrity and Respect.
• Lead continuous improvement programs and prepare for inspections.

Skills

Critical analysis

Problem solving

Quality management

Regulatory compliance

Team leadership

Communication

HIPAA compliance

Education

Bachelor of Science in Clinical Laboratory Science

Master's/ PhD degree in a related field

CLS License (CDPH/ASCP)

Current Los Angeles County Fire Card (required within 30 days of hire)

Assault Response Competency (ARC) (required within 30 days of hire)

Tools

Microsoft Office

Job description

Job Summary

CHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924. The hospital is committed to serving local multicultural communities with quality medical and nursing care. With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.

HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S. and Korea including a medical university, and CHAUM (a premier anti-aging life center).

Major Responsibilities/Essential Functions

• The Laboratory Manager oversees the daily operations, safety protocols, equipment maintenance and ensuring compliance with safety and regulatory standards.
• The Laboratory Manager provides clinical expertise in interpreting test results as appropriate, including signing out interpretative results.
• Responsible for communication between laboratory departments and monitoring quality of department operation.

Duties

• Oversee the daily operations in all lab departments, will have oversite for Chemistry and will manage and support staff in the PM & Graveyard shifts.
• In collaboration with departmental management – develops, promotes, and reestablishes as necessary operational performance levels aligned to organizational goals and objectives.
• Ensure the laboratory processes are compliant with current applicable statutory and regulatory requirements, and the laboratory staff members are adequately trained to understand and follow the current processes.
• Promotes professional development of direct reports through staff performance reviews, written goals and objectives.
• Collaborates with quality and lab management team and CLIA Lab Med Director on laboratory policies and procedures; appropriate quality assurance, quality control and safety procedures to ensure laboratory standards and regulations are maintained; ensures compliance with federal agencies.
• Ensures adequate staffing across all functional areas of the lab and administrative team, focusing on capacity utilization and promoting a culture of continuous improvement.
• Maintains knowledge of technological advancements in laboratory testing, computer applications, and specialized instrumentation.
• Supports and enables a culture of Service Excellence, Teamwork, Accountability, Integrity and Respect.
• Takes primary responsibility for the effective and efficient running of the laboratory, including staffing, inventory, competency assessments and regulatory compliance.
• Follows all laboratory policies and procedures and makes sure all the staff members and vendors do well; document any deviations from laboratory SOPs.
• Prepares for and excels at internal and external assessments/inspections.
• Manages continuous improvement programs for the laboratory.
• SAFETY AND COMPLIANCE RESPONSIBILITIES:
• Comply with applicable legal requirements, standards, and procedures including, but not limited to, those within the Compliance Process, Code of Conduct, State and CLIA.
• Participates in required orientation, Compliance, Safety, and HIPAA training programs.
• Reports concern and suspected incidences of non-compliance to our laboratory management.
• Cooperates with monitoring and audit functions and investigations.
• Participates, as requested, in process improvement responsibilities.

Job Qualifications

Minimum Education

• Bachelor of Science in Clinical Laboratory Science

Preferred Education

• Master's/ Phd degree in a related field

Minimum Work Experience And Qualifications

• 5+ years of Laboratory Administrative/Management experience
• Demonstrates critical analysis and complex problem-solving skills
• Demonstrates ability to manage quality and processes highly confidential and proprietary information
• Proficient in computer skills that include spreadsheets, word processing software and Microsoft Office required
• Advanced knowledge of accreditation regulations
• Advanced knowledge of CLIA and State laws regarding laboratory operations and billing
• Advanced knowledge of OSHA laws and regulations

Preferred Work Experience And Qualifications

• N/A

Required Licensure, Certification, Registration Or Designation

• CLS License (CDPH/ASCP)
• Current Los Angeles County Fire Card (required within 30 days of hire)
• Assault Response Competency (ARC) (required within 30 days of hire)

Status: Full Time Exempt

Shift: Exempt

Hours: 8hrs

Weekly/Bi-Weekly Hours: 40hrs/80hrs

FTE: 1.0