Manager Clinical Registry Operations - Trauma / Orthopedic

Carolinas Medical Center; United States; Remote; USD 65,000 - 98,000; Full time

Job summary

Carolinas Medical Center is seeking a remote-friendly leader for a Quality Abstraction role within the Enterprise Corporate - Quality Abstraction department. The position oversees clinical data synthesis, registry compliance, and multi-database submissions to CMS and accrediting bodies.

The role requires 3 years in quality/abstraction/registry with at least 1 year in supervision in a healthcare setting, plus a Bachelor's degree.

Qualifications

• Three (3) years of experience in quality, abstraction, registry with 1 year of supervisory experience leading a team; healthcare environment.

Responsibilities

• Manages a team to provide clinical synthesis, distribution, and analysis of internal and comparative data in support of system strategic, operational and quality projects.
• Establishes registry support services including all aspects of registry compliance with applicable state agencies, federal regulations and statutes.
• Ensures timely and accurate collection and submission of complex data as mandated by State and National databases, including CMS, Payor, and Accreditation entities.
• Oversees development and implementation of interoperability and validity processes, ensuring hardware and software requirements are in place to support efficiency and accuracy of documentation for abstraction, entry and submission.
• Coordinates management oversight of all assigned registries across the enterprise to ensure uniformity, accuracy, timeliness, and integrity of the databases.
• Directs and executes multiple, concurrent projects independent of or with little supervision from leadership.
• Develops process for validation and inter-rater reliability audits within the registry to ensure accurate data abstraction.
• Serves as support liaison to service line committees within the enterprise, ensuring that report requirements for ongoing quality improvement activities are provided as requested.
• Abides by and oversees standards pertaining to mandated data submission and confidentiality rules and regulations set forth by state statute and federal regulations.
• Assists in consulting, planning, preparing for formal site inspections and surveys by state or federal agencies and establishing, maintaining and supporting national accreditations that require registry support.
• Leads and coordinates implementation of data system software, executes updates, enhancements and corrections, as appropriate.
• Facilitates departmental operations including orientation plans, training, monitoring productivity, and updating policies and procedures. Provides team support in presentation skills, reporting, and interpreting results.
• Performs human resources responsibilities for staff including interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, disciplinary actions.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Develops policies and procedures for data management.

Skills

Data analysis

Team leadership

Registry management

Clinical quality metrics

Regulatory compliance

Education

Bachelor's Degree in healthcare related field

Job description

Department: 12827 Enterprise Corporate - Quality Abstraction

Status

Full time

Benefits Eligible

Yes

Hou rs Per Week

40

Schedule Details/Additional Information

Fulltime, Dayshift, Monday - Friday with some flexibility based on role needs and this role will be fully remote.

Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY

No relocation and no sponsorship or transfer of visa for this position now or in the future.

Pay Range: $47.50 - $71.25

Major Responsibilities

• Manages a team to provide clinical synthesis, distribution, and analysis of internal and comparative data in support of system strategic, operational and quality projects. Works in collaboration with facility executives, service line leaders and operational leads. Translates operational and clinical needs into analytic and reporting strategies. Collaborates with service lines on development and execution plans for improvement opportunities in enterprise-wide clinical performance and outcomes. Oversees internal data collection and reporting and ensures submission standards are met for the appropriate governing entities.
• Establishes registry support services including all aspects of registry compliance with all applicable state agencies, federal regulations and statutes, including overseeing compliance with external accreditation standards.
• Ensures timely and accurate collection and submission of complex data as mandated by State and National databases, including CMS, Payor, and Accreditation entities.
• Oversees development and implementation of interoperability and validity processes, ensuring hardware and software requirements are in place to support efficiency and accuracy of documentation for abstraction, entry and submission, and ensuring appropriate data reporting tools are developed and utilized.
• Coordinates management oversight of all assigned registries across the enterprise to ensure uniformity, accuracy, timeliness, and integrity of the databases throughout the enterprise.
• Directs and executes multiple, concurrent projects independent of or with little supervision from leadership.
• Develop process for validation and inter-rater reliability audits within the registry to ensure accurate data abstraction.
• Serves as support liaison to service line committees within the enterprise, ensuring that report requirements for ongoing quality improvement activities are provided as requested.
• Abides by and oversees standards pertaining to mandated data submission and confidentiality rules and regulations set forth by state statute and federal regulations. Maintains current knowledge and understanding of privacy, confidentiality, and consent for release of information issues and directs abstraction/registry teammates on specific issues or changes as they occur and oversees all abstracted data requests according to legal and regulatory statutes.
• Assists in consulting, planning, preparing for formal site inspections and surveys by state or federal agencies and establishing, maintaining and supporting national accreditations that require registry support.
• Leads and coordinates implementation of data system software, executes updates, enhancements and corrections, as appropriate.
• Facilitates departmental operations including the development and implementation of orientation plans, training, monitoring of productivity, and updating policies and procedures. Provides team support in presentation skills, reporting, and interpreting results of the data including any statistically benchmarked comparisons.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee engagement.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Develops policies and procedures for data management.

Licensure, Registration, and/or Certification Required

As needed per registry requirements

Education Required

Bachelor's Degree in healthcare related field

Experience Required

Three (3) years of experience in quality, abstraction, registry with 1 year of supervisory experience leading a team; healthcare environment

Experience Preferred

5 years of orthopedic and/or trauma experience, such as in the OR, Med Surg, ER, ICU.

Knowledge, Skills & Abilities Required

• Excellent written and verbal communication skills.
• Knowledgeable and proficient in the use of software, data quality, data management, and presentation.
• Knowledge of statutory requirements and accreditation standards by the various agencies applicable to data abstraction and reporting.
• Demonstrates strong analytic skills and problem-solving ability to adequately analyze and display complex clinical data.