Manager, Clinical Pharmacist UM

HealthFirst; Herminie (PA); On-site; USD 89,000 - 132,000; Full time

Job summary

HealthFirst is seeking a Manager, Clinical Pharmacist UM to lead the UM Pharmacy team in reviewing prior authorization requests and to drive clinical policy development in alignment with CMS and NYSDOH standards. This hybrid role reports into 100 Church Street and involves cross-functional collaboration with physicians and Medical Directors.

The role emphasizes people management, performance reviews, and process improvement to ensure accuracy, timeliness, and quality in all UM activities.

Qualifications

• Pharmacy degree from an accredited school of pharmacy.
• Registered Pharmacist with a license in good standing.
• Minimum of 3-year experience conducting prior authorization reviews.
• Minimum of 3-year experience managing multifaceted and dynamic teams.
• Strong clinical knowledge of pharmaceuticals and disease states to conduct prior authorization reviews.
• Strong clinical, writing, verbal and presentation skills.
• Demonstrated critical thinking and problem‑solving skills.
• Knowledge of specialty pharmaceuticals and billing practices in the medical and pharmacy benefits.
• Passion for learning, promoting the profession of pharmacy, and interest in growing skills in a dynamic environment with various opportunities.

Responsibilities

• Develop clinical criteria, medical policies for provider administered medications and review monthly QA reports.
• Lead and supervise the UM Pharmacy team to meet productivity, quality, timeliness, accuracy goals.
• Allocate, monitor, and control resources while delegating workloads.
• Support continuous process improvement and quality initiatives.
• Provide coaching, feedback, and annual performance reviews.
• Direct, train, and develop team members and foster open communication and teamwork.
• Attend and present in internal/external meetings; participate in regulatory site surveys (NYSDOH, CMS, Dept of Insurance).
• Perform prior authorization reviews as set forth by CMS/NYSDOH and ensure timely completion.

Skills

Clinical knowledge

Team management

Communication

Critical thinking

Problem solving

Presentation skills

Writing skills

Regulatory knowledge

Specialty drugs knowledge

Billing practices knowledge

Education

Pharmacist degree

Job description

The Manager, Clinical Pharmacist UM is responsible for the review of prior authorization requests for medications requested under the medical benefit. Additionally, the role is responsible for the hands‑on leadership over the UM Pharmacy team and all related people management responsibilities.

This will be a Hybrid position that will need to report into 100 Church Street.

Job Description

Duties and Responsibilities:

• Responsible for developing clinical criteria, medical policies for provider administered medications, review of monthly reports for quality assurance, and staying current with literature, evidence-based medicine, and trends in medicine.
• Work with prescribing physicians and Medical Directors to discuss clinical rationale for review decisions Supervises, evaluates, and coordinates daily team operations and responsibilities to ensure that departmental productivity goals are met regarding quality, timeliness, accuracy, and consistency.
• Allocates, monitors, and controls resources while delegating and monitoring workloads.
• Assists Sr. Manager with reviewing team performance. Implements and supports continuous process improvement and quality initiatives.
• Exercises judgment within defined procedures and policies to determine appropriate actions and administers departmental policies.
• Develops and monitors team goals; provides ongoing feedback and coaching; conducts annual performance reviews; leads by example; and ensures an atmosphere of open communication, teamwork, and empowerment to make informed decisions.
• Assists Sr. Manager in directing, training, and developing team members by embodying the Trailblazer mindset and leading others by example.
• Builds and develops relevant business relationships, critically thinks about departmental problems, and makes informed recommendations as to how to resolve issues.
• Attend, schedule, and present in internal and external departmental meetings. Participates in preparation and conducting of regulatory site surveys [NYS Department of Health, Centers for Medicare and Medicaid Services (CMS), Dept of Insurance].
• Perform prior authorization reviews as set forth by CMS and/or NYSDOH. Ensure prior authorization reviews are conducted in timeframes set forth by CMS and/or NYSDOH.
• duties as assigned. Monitor and review prior authorization requests for medications.
• Calculate appropriate billable units based on dosing based, indication, weight, BMI and other clinical considerations.
• Develop clinical criteria and medical policies for the review of medications.
• Ensure all clinical criteria follows Center of Medicare and Medicaid Services (CMS) and the New York State Department of Health (NYSDOH)
• Research drug information to maintain drug knowledge and disease state understanding for application to prior authorization reviews.
• Review monthly reports and provide feedback on trends, ideas for efficiency, and innovation.
• Ability to work weekends, holidays, and as needed to support departmental needs. Additional.

Minimum Qualifications:

• Pharmacy degree from an accredited school of pharmacy
• Registered Pharmacist with a license in good standing.
• Minimum of 3-year experience conducting prior authorization reviews.
• Minimum of 3-year experience managing multifaceted and dynamic teams.
• Strong clinical knowledge of pharmaceuticals and disease states to conduct prior authorization reviews.
• Strong clinical, writing, verbal and presentation skills.
• Demonstrated critical thinking and problem‑solving skills.
• Knowledge of specialty pharmaceuticals and billing practices in the medical and pharmacy benefits
• Passion for learning, promoting the profession of pharmacy, and interest in growing skills in a dynamic environment with various opportunities.

Preferred Qualifications:

• PGY1 Managed Care Residency (optional)
• Knowledge of regulations of the Centers for Medicare and Medicaid Services including but not limited to National and Local Coverage Determinations.
• Ability to lead large and small working meetings.
• Demonstrated professionalism and leadership skills along with ability to develop, direct, and support a team.
• Time management, critical/creative thinking, communication, and problem-solving skills
• Adept at planning, organizing, and executing.
• Ability to build and enhance team productivity and effectively manage performance as well as set and achieve goals.
• Intermediate Outlook, Word, Excel, and PowerPoint skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e‑mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*

• Greater New York City Area (NY, NJ, CT residents): $103,400 - $149,430
• All Other Locations (within approved locations): $88,700 - $131,920

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.