Manager Clinical Operations (RN) - Behavioral & Mental Health Nursing

Children’s Healthcare of Atlanta; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dedicated nursing manager to oversee Behavioral & Mental Health operations. This role is crucial for ensuring high-quality patient care and fostering a safe environment for both patients and staff. The ideal candidate will have a strong clinical background, excellent leadership skills, and a commitment to professional development. Join a team that values people first and is dedicated to making a positive impact on children's health and well-being. If you are passionate about nursing and leadership, this is an exciting opportunity to advance your career while making a difference.

Qualifications

• 3 years of clinical nursing experience required.
• 2 years of management experience preferred.

Responsibilities

• Manage BMH nursing operations ensuring quality and service.
• Support safe patient care and promote a safe environment.

Skills

Excellent communication skills

Organizational skills

Interpersonal skills

Problem-solving

Conflict resolution

Team partnering

Fiscal management

Listening

Staff development

Presentation skills

Education

Bachelor of Science in Nursing

Master’s degree in nursing or related field

Tools

Microsoft Office Suite

Workday

Learning Management System (LMS)

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Variable

Work Day(s)

Monday-Friday

Shift Start Time

7:00 AM

Shift End Time

4:30 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Facilitates and manages ongoing Behavioral & Mental Health (BMH) nursing department operations, including quality, service, fiscal, and human resources processes. Supports and ensures that comprehensive BMH patient care services are provided that support the integrity of the family system and patient care team. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 3 years of clinical nursing experience
• 2 years of experience in management/administration

Preferred Qualifications

• Master’s degree in nursing, business, management, leadership, or related field
• Relevant board certification (i.e. PMH-BC, NE-BC, etc.)
• Experience in management in a healthcare setting
• Experience in pediatric nursing
• Experience in psychiatric nursing

Education

• Bachelor of Science in nursing

Certification Summary

• Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
• Basic Life Support (BLS) within 30 days of employment
• Professional Nursing Certification deemed by department required upon one year of hire.
• Marcus Crisis Prevention Program Tier 5 training within 90 days of employment

Knowledge, Skills, and Abilities

• Excellent communication, organizational, and interpersonal skills
• Strong presentation skills to showcase credibility and effectiveness
• Demonstrates the ability to organize workloads and resources
• Team partnering
• Conflict resolution
• Problem-solving
• Listening
• Staff development
• Physician relations
• Fiscal management
• Proficiency in using professional technology tools such as Microsoft Office Suite, Workday and Learning Management System (LMS)

Job Responsibilities

Clinical Behaviors

• Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, ALL = all ages.
• Maintains understanding of clinical pathophysiology as relates to improving competency and care.
• Maintains understanding of psychopharmacology and its impact on children and adolescents.
• Acts as clinical resource for BMH patient population in all areas of hospital, including emergency department and inpatient areas.
• Maintains ability to assist with clinical care, including ability to act as Code BERT lead.

Professional Development Behaviors

• Attends educational opportunities of minimum 18 hours job-related education per year.
• Fosters professional development of others via constructive performance appraisals and professional development plans.
• Establishes sound shared leadership council structure for departments of accountability.
• Fosters collegial relationships between team members, other departments, and medical staff members.
• Introduce and support new ideas and initiatives; exhibits creativity and flexibility in times of change.
• Partners with BMH Clinical Educator to educate on department-specific competencies, including but not limited to, psychotropic medications and side effects, DSM-5, mental status exams, restraint practices, creation of coping plans, documentation, trauma-informed care, error prevention skills, etc.

Leadership Behaviors

• Demonstrates fiscal accountability in budget preparation, monthly analysis, and compliance to budget guidelines.
• Establishes departmental goals and leads department to achieve them.
• Educate on department-specific policies and actively participates in review and revision of policies and procedures.
• Manages staffing effectiveness.
• Rounds proactively throughout all hospital campuses to identify and react to escalating concerns of potential or actual conflict, seeking resolution and incorporating service recovery.
• Develops and maintains relationships with leadership in other departments to ensure appropriate resources are accessible for clinicians.
• Collaborate with partners and stakeholders to share expertise in planning and decision-making to achieve desired results.
• Maintains 24/7 responsibility of BMH RN & BMH Tech team across 3 hospital campuses.
• Executes implementation plans for system and unit changes.
• Engages departmental leaders to achieve unit goals and projects.
• Focuses time and attention on key retention activities.
• Coaches staff to improve performance.
• Understands My PATH program and educates Assistant Nurse Managers and staff.

Quality and Evidence-Based Practice Behaviors

• Provides oversight for development of quality measures and quality controls for unit.
• Ensures compliance with all regulatory requirements, including Joint Commission.
• Leads department in creation of staffing effectiveness monitors.
• Oversees follow-up to occurrence notification system reports.
• Participates in departmental assessment of national recognition data collection processes.
• Allocates resources to work toward care standardization and performance improvement in accordance with evidence-based practice.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

2220 North Druid Hills Road

Job Family

Nursing-Management