Manager, Clinical Operations

ICON; Bell (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Annual leave

Health insurance

Retirement planning

Global Employee Assistance Programme

Life assurance

Country-specific benefits

Job summary

ICON Strategic Solutions is seeking a Home Based- Manager, Clinical Operations to oversee the execution of clinical trials in a sponsor-dedicated model. The role emphasizes efficient, compliant operations, cross-functional collaboration, and leadership of the clinical operations team.

You will coordinate trial delivery, resolve issues, and develop team capability, while engaging with stakeholders to optimize trial design and performance metrics across the development lifecycle.

Qualifications

• Bachelor's degree in a relevant scientific discipline or healthcare-related field.
• Extensive experience in managing clinical operations with regulatory knowledge.
• Strong leadership skills to motivate and manage teams in a dynamic environment.
• Minimum of 2 years as an Operations Manager or in a people leadership role.
• Minimum of 3 years of direct biosample management experience.
• Proficiency with project management tools and process optimization.
• Excellent communication and interpersonal skills to influence stakeholders.
• Willingness to travel approximately 10%.

Responsibilities

• Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
• Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
• Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
• Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
• Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.

Skills

Leadership

Clinical Ops

Project management

Regulatory knowledge

Biosample management

Stakeholder management

Travel

Education

Bachelor's degree in a scientific field

Job description

Home Based- Mx- Exp. People Lead

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise.

As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a Manager, Clinical Operations at ICON, you will oversee the execution of clinical trials, ensuring that they are conducted efficiently, on time, and in compliance with regulatory requirements.

What You Will Do:

Your focus will be on coordinating clinical operations delivery, resolving issues, and developing team capability. Key responsibilities include:

• Leading the operational planning and execution of clinical trials, ensuring adherence to protocols and timelines.
• Engaging with cross-functional teams to optimize trial design and enhance operational efficiency throughout the clinical development process.
• Monitoring trial progress and performance metrics, providing insights to inform decision‑making and drive continuous improvement.
• Mentoring and developing junior staff, fostering a culture of collaboration and excellence within the team.
• Building strong relationships with internal and external stakeholders to facilitate smooth communication across clinical operations.

Your Profile:

You will have solid clinical operations experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience:

• Bachelor's degree in a relevant scientific discipline or healthcare-related field
• Extensive experience in managing clinical operations, with a solid understanding of regulatory requirements and industry standards.
• Strong leadership skills with the ability to motivate and manage teams effectively in a dynamic environment.
• Minimum of 2 years of experience as an Operations Manager or in a people leadership role
• Minimum of 3 years of direct experience in biosample management is required
• Proficiency in project management tools and methodologies, with a keen focus on optimizing processes.
• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.
• Willingness to travel as required (approximately 10%)

What ICON can offer you:

Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well‑being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family's needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24‑hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well‑being.
• Life assurance
• Flexible country‑specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request.