Manager, Clinical Informatics

CHS Corporate; Franklin (TN); On-site; USD 150,000 - 190,000; Full time

Job summary

CHS Corporate in Franklin, TN, seeks a Senior Manager of Clinical Informatics to lead the CIS lifecycle from design to large-scale implementation. This role bridges IT and clinical practice, leveraging clinical expertise to improve patient safety and operational efficiency.

The manager leads a team of informaticists, shapes enterprise standards, and guides governance, strategy, and performance improvement across the organization. Strong leadership and communication are essential.

Qualifications

• Bachelor's degree required in a health/IT field.
• Master's degree strongly preferred; combination of education and experience considered.
• 5–8 years in clinical informatics, healthcare operations, or health IT.

Responsibilities

• Directs and mentors a team of Clinical Informaticists with performance management and development.
• Establishes enterprise standards for workflows, build design, testing, validation, and system readiness.
• Drives long-term optimization using metrics, outcome data, and best practices.
• Serves as SME for CI initiatives, coordinating with clinical and IT teams to translate needs into workflows.
• Communicates with executive leadership, clinical councils, and governance bodies on impact and risk.
• Represents CI in enterprise forums, vendor engagements, and strategic planning.

Skills

Leadership

Strategic thinking

Communication

Change management

Analytical reasoning

Cross-functional collaboration

Education

Bachelor's Degree in Nursing, Healthcare Informatics, Information Technology, or related field

Master's Degree in Nursing, Healthcare Informatics, Information Technology, or related field

Job description

Job Summary

As a senior-level clinical leader with 5–8 years of specialized experience, the Manager of Clinical Informatics serves as a strategic architect between IT and clinical practice. This role is responsible for the full lifecycle of Clinical Information Systems (CIS), from high-level design to large-scale implementation. The Manager leverages deep clinical expertise and advanced technical knowledge to lead a team of informaticists, ensuring technology serves as a catalyst for patient safety, operational efficiency, and regulatory excellence

Essential Functions

• People Leadership & Workforce Development
  • Directly supervises and mentors a team of Clinical Informaticists, including performance management, goal setting, professional development, and succession planning.
  • Allocates resources effectively to support enterprise priorities, large initiatives, and sustained optimization efforts.
  • Contributes to workforce planning by identifying capability gaps, emerging skill needs, and role evolution within Clinical Informatics.
• Enterprise Informatics Strategy & Governance
  • Establishes and maintains enterprise standards for clinical workflows, build design, testing methodologies, validation processes, and system readiness.
  • Provides expert informatics consultation to executive leadership, clinical councils, and governance bodies regarding clinical, operational, and safety impacts.
  • Facilitates high-stakes decision-making by evaluating enterprise-level risks, dependencies, and downstream impacts of clinical system changes.
• Optimization, Analytics, & Continuous Improvement
  • Drives long-term optimization strategies using performance metrics, outcome data, and national best practices.
  • Leverages data analytics to monitor the adoption and clinical impact of healthcare informatics solutions
  • Leads continuous improvement efforts to reduce variation, improve clinician experience, and enhance care delivery efficiency.
• Cross-Functional & Enterprise Coordination
  • Drives organizational excellence by providing SME support for CI-led initiatives, coordinating with diverse teams to translate complex clinical and regulatory needs into cohesive operational workflows
  • Serves as a primary liaison between clinical stakeholders and IT partners, ensuring clinical needs are accurately translated into technical solutions.
  • Communicates effectively across executive, clinical, and technical audiences to align expectations, timelines, and outcomes.
• Leadership & Organizational Impact
  • Serves as a change agent, supporting departmental shifts during technology implementations while maintaining clinician trust and engagement
  • Supports enterprise digital strategy by aligning informatics initiatives with organizational priorities, safety goals, and operational excellence frameworks.
  • Represents Clinical Informatics in enterprise forums, vendor engagements, and strategic planning activities as delegated.

Qualifications

• Bachelor's Degree in Nursing, Healthcare Informatics, Information Technology, or a related field required
• Master's Degree in Nursing, Healthcare Informatics, Information Technology, or a related field strongly preferred*A combination of education and relevant experience may be considered in lieu of a degree
• Bachelors or Masters - 6-9 years in clinical informatics, healthcare operations, or health information technology
• BSN/MSN - 7 years of Clinical Informatics Experience
• 1-2 years of experience in a leadership role
• 1-3 years of experience advising executive leadership and participating in organizational governance structures

Knowledge, Skills and Abilities

• Master level understanding of clinical workflows and organizational operations across multiple care settings.
• Exceptional communication skills with the ability to influence senior and executive leadership.
• Expert ability to develop enterprise strategies for workflow, testing, and Validation.
• Strong command of change management frameworks and enterprise-level implementation methods.
• Advanced analytical skills to drive long term performance improvements
• Ability to manage competing priorities and deliver results independently.
• Ability to identify and address complex organizational issues with minimal guidance.
• Highly skilled in building cross functional alignment across departments, service lines, and leadership groups.
• Strategic thinking and the ability to translate organizational goals into workflow and system recommendations.
• Recognized subject matter authority in clinical informatics principles and best practices.

Licenses and Certifications

• Certification in Clinical Informatics (e.g., ANCC Informatics Nursing Certification, CAHIMS/CPHIMS) Oracle Health Cerner Preferred