Job Description
The Manager, Clinical Care is primarily responsible for the day-to-day operations of an integrated multi-disciplinary clinical and support structure that monitors, supports, and leads Value-Based clinical initiatives. Responsibilities include case management, transitions of care, care coordination, provider/staff education on ACO/MA Plan clinical programs, and building/maintaining a network of community support. The individual must demonstrate strong leadership, management, and interpersonal skills, utilizing internal and external resources to meet organizational goals.
What You’ll Be Doing
- Manage daily Health Plan Clinical Programs to improve clinical efficiencies.
- Identify opportunities to increase outpatient utilization over inpatient care.
- Use data to manage population health needs and implement population programs for beneficiaries.
- Execute case management for high-risk patients to reduce emergency visits and hospitalizations.
- Oversee an extended patient care team, including social workers, emergency department liaisons, behavioral health liaisons, and home health liaisons.
- Ensure smooth transitional care management for discharged patients, coordinating primary care, DME, home health, specialist appointments, and social services.
- Review and address quality measures as applicable.
- Implement health education activities for beneficiaries, providers, and staff.
- Participate in care coordination, quality committees, and provider meetings.
- Monitor and achieve utilization and financial goals aligned with corporate strategies.
- Integrate ACO programs into current operations to meet stakeholder goals.
- Maintain collaborative relationships within the organization and community.
- Manage departmental staffing, training, auditing, and performance improvements.
- Prioritize tasks, manage projects, and ensure departmental efficiency.
- Ensure compliance with health plan audits and develop action plans as needed.
- Oversee projects, productivity, and daily activities efficiently.
- Ensure staff access to EMR systems and compliance with HIPAA regulations.
- Communicate with health plan contacts and clients to resolve concerns.
- Disseminate relevant health plan announcements to the team.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Business Consulting and Services, Hospitals and Health Care, Consumer Services
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