Manager, Clinical & Business Applications Training

Seattle Children's; United States; Hybrid; USD 133,000 - 200,000; Full time

Job summary

Seattle Children’s is seeking a Training Program Manager to lead a multi-disciplinary IT training team, coordinate with clinical and business leaders, and ensure effective learning on evolving health systems. The role covers development, delivery and support for all IT training, including new user training and software upgrades, with a focus on collaborative, mission-driven learning.

The role is hybrid in Seattle, WA and requires a Bachelor’s degree with several years in IT training, plus

Qualifications

• Bachelor's degree in Education, CS/IS or related field, or equivalent experience.
• 5+ years progressive work experience in Education, IT or technical field.
• 2+ years leading IT training or educational positions.
• 2+ years experience with Project Lifecycle and project planning methodologies.
• Healthcare experience working with clinical/business leadership.

Responsibilities

• Implement, manage and evaluate daily operations and work assignments for a multi-disciplinary training team.
• Develop, deliver and support IT training, new user training and software upgrades.
• Partner with clinical and business leaders to evaluate and improve learning content.
• Foster employee engagement and promote teamwork and collaboration.

Skills

IT training leadership

Project lifecycle

Healthcare experience

Education

Bachelor's degree in Education/CS/IS

Tools

Cerner

Epic

EMR systems

Job description

Implement, manage, and evaluate daily operations and work assignments of a multi-disciplinary team of trainers, as well as contract resources or temporary employees, to ensure proper alignment of projects and resources to effectively support organizational-wide goals and anticipated needs. Responsible for development, delivery and support, for all IT projects requiring training, new user training, and software upgrades. Partner with clinical and business operational leaders, informaticists, analysts and colleagues to evaluate and continuously improve the learning program content to help ensure effective and relevant learning on a continually changing and growing use of systems within the organization. Foster employee engagement and develop and maintain an environment of teamwork and collaboration.

Note: This is a hybrid position in Seattle, WA.

Required Education and Experience

• Bachelors Degree in Education, Computer Science/Information Systems or related field, or equivalent combination of training/work experience.
• Minimum of five (5) years progressive work experience in Education, IT or technical field
• Minimum of two (2) years leading, supervising, or managing IT training and/or educational positions
• Minimum of two (2) years demonstrated experience using Project Lifecycle and project planning methodologies
• Healthcare experience, including working closely with clinical and business positions and leadership

Required Credentials

• N/A

Preferred

• Master’s degree in education, information technology, or clinically related field
• Practical experience with Cerner, Epic or comparable EMR technology in either training or application management
• Vendor certification or accreditation in at least one EHR module

Compensation Range

$133,247.00 - $199,871.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country. U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affiliation Action Employer.