Manager - Clinic Practice II - Family Medicine - Westside

Andrewsinstitute; Pensacola (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading healthcare provider in Pensacola is seeking a Practice Manager II to oversee operations in a dynamic clinic environment. This role requires strong leadership skills, extensive healthcare experience, and a commitment to improving patient satisfaction and operational efficiencies.

Qualifications

• 4-6 years of medical office or healthcare-related experience required.
• 2 years of leadership/management experience required.

Responsibilities

• Overseeing daily operations of the medical practice.
• Managing team member performance and personnel tasks.
• Ensuring compliance with external regulatory authorities.

Skills

Oral communication

Written communication

Interpersonal skills

Organizational skills

Knowledge of medical coding

Education

High School Diploma or Equivalent

Job description

Manager - Clinic Practice II - Family Medicine - Westside

Pensacola, FL, United States

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Job Description

The Practice Manager II is the leader for the practice and is responsible for all daily practice operations, including but not limited to, patient satisfaction, practice budget, staff schedules, patient flow, and compliance. The Practice Manager II ensures the marketing programs are properly executed and maintained. This position oversees incoming and outgoing correspondence or communication for the department. This position is responsible for submitting and maintaining all regulatory documentation, medical documentation, and billing documentation for the practice. This person will work closely with the providers regarding the business analytics and operational efficiencies within the practice, continuously evaluating processes for improvement opportunities. This person will work closely with the providers in the practice to ensure every procedure performed has a charge and is entered in a timely manner. This person will assist with internal coding and chart audits. The Practice Manager II is responsible for managing all assigned personnel within an office setting, which includes interviewing, hiring, orientation, development and performance of personnel, and monitoring the delivery of quality services. This position may manage up to six providers within three locations.

Responsibilities

• Responsible for overseeing and managing the day-to-day activities of the medical practice.
• Coordinates communication between team members and physicians or clinical associates to ensure the appropriateness of care and outcome planning.
• Ensures that providers and staff follow all company policies, procedures and standards to keep providers and staff in compliance with external regulatory authorities and ensure that clinical associate documentation meets internal standards.
• Consults with CBO and third party representatives regarding patient financial responsibility, eligibility, service authorization, and reimbursement procedures.
• Ensures that policies and procedures are followed to balance cash drawers on a daily basis, to balance petty cash on a daily basis and to make daily bank deposits.
• Assesses need for personal growth and development and takes the initiative in seeking opportunities to meet this need.
• Is responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Manage team members which include orientation, development and evaluation of personnel, and monitoring the provision of delivering quality services. Participates in the recruiting, interviewing and selecting of team members following policies, guidelines and applicable laws. Evaluates their performance relative to job goals and requirements. Provides coaching to staff, recommends in-service education programs, and ensures adherence to internal policies and standards.
• Is responsible for the fiscal management of department; assures proper utilization of organization’s financial resources.
• Effectively communicates departmental, organization, and industry information to staff.

Qualifications

• High School Diploma or Equivalent Required
• 4-6 years Medical office or healthcare related experience Required
• 2 years Leadership/management experience Required

Required Skills, Knowledge and Abilities

• Knowledge of computer-based data management programs.
• Knowledge of health plans and managed care plans.
• Superior oral and written communications skills.
• Knowledge and understanding of medical coding and guidelines.
• Experience assigning CPT, ICD-10 and HCPCS codes.
• Strong interpersonal and organizational skills.

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.

Job Info

• Job Identification 7573
• Job Category Manager
• Posting Date 06/11/2025, 05:50 PM
• Job Schedule Full time
• Job Shift Day
• Locations 6715 Highway 90 West, Pensacola, FL, 32506, US