Manager, Clinic/Practice

massgeneralbrigham; Boston (MA); Presencial; USD 66.000 - 96.000; Jornada completa

Descripción de la vacante

Mass General Brigham is seeking an experienced administrator to lead a single-site or small multi-site practice. You will supervise administrative and clinical support staff, manage staffing, and provide operational leadership within the practice.

You will collaborate with leaders to plan budgets and ensure performance targets are met. The role requires a Bachelor's degree in a related field, 5–7 years of supervisory experience in healthcare, and strong Microsoft Office skills.

Formación

• Bachelor's Degree in a related field is required.
• 5–7 years of supervisory experience in a healthcare setting.
• 5–7 years of healthcare environment experience.

Responsabilidades

• Oversees day-to-day administrative performance of staff.
• Manages staff schedules and staffing needs.
• Performs hiring, orientation, and staff evaluation.
• Coaches and develops practice employees.
• Ensures HIPAA training and policy compliance.
• Develops administrative systems to maximize operations.
• Collaborates on annual practice budgets.
• Oversees payroll and monitors billing activity.

Conocimientos

Supervisory experience

Experience in healthcare

Microsoft Office

Excel

Strong communication

Leadership

Staff management

Time management

Analytical skills

Educación

Bachelor's Degree in Related Field

Herramientas

Microsoft Office

Descripción del empleo

Job Summary

Job Profile Summary

Summary

Responsible for single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.

Does this position require Patient Care?

No

Essential Functions

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.
• Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation, and evaluation of staff. Administers corrective action if appropriate.
• Assists in the career development of practice employees through ongoing coaching, counseling, and training.
• Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.
• Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.
• Collaborates with practice leaders on the preparation of the practice's annual budgets.
• Oversees the department's payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.

Qualifications

Education

Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?

Yes

Experience

Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required

Knowledge, Skills and Abilities

• Strong understanding of Microsoft Office, including Excel.
• Strong communication and organizational skills.
• Strong and proven leadership skills.
• Ability to work with staff of all levels.
• Excellent time management skills.
• Strong analytical and math skills.
• Knowledge of Accounting Principles, physician billing, and revenue cycle management.
• Ability to adapt to multiple and rapidly changing priorities and deadlines.

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 325 Cambridge Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range $65,998.40 - $96,033.60/Annual

Grade 7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for succ