Manager Clinic Operations 1 (On-site)

Baylor Scott & White Health; Waxahachie (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Baylor Scott & White Health is seeking a Clinic Operations Manager to oversee activities in a physician office or clinic. The role ensures high-quality patient-centered care, compliance with policies, and effective team management, making it crucial for the operational success of the facility. This position requires strong leadership and problem-solving skills, as well as a commitment to staff development and patient care.

Benefits

Dollar-for-dollar 401(k) match up to 5%

Debt-free tuition assistance

Immediate access to time off benefits

Eligibility on day 1 for all benefits

Qualifications

• 3 years of experience in a similar role.
• Experience with specialized clinic equipment and procedures.

Responsibilities

• Manage daily activities in clinics for efficient operations.
• Coordinate staffing and ensure compliance.
• Develop and implement policies aligned to organizational targets.

Skills

Leadership

Communication

Problem-solving

Team Development

Time Management

Education

Associate's Degree or equivalent work experience

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Multidisciplinary clinic

Three clinics located on the Waxahachie campus.

Baylor Scott & White ENT Specialists - Waxahachie

2460 N Interstate 35E, Ste 270, Waxahachie, TX, 75165* mainly located here

Baylor Scott & White Medical Center - Waxahachie

2380 North I-35E | Waxahachie, TX 75165

BSW Wound Care-Waxahachie

2460 NI35E Waxahachie, TX. 75165 Suite 160

This position will be onsite every day (Monday-Friday)

The Clinic Operations Manager coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Essential Functions of the Role

· Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.

· Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.

· Provides team development and Clinical Collaboration with Providers and SLP team (Speech Language Pathologist).

· Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.

· Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.

· Approves and contributes to in-service education programs for assigned team members.

· Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.

· Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.

· Provides information to physicians, community groups, and referral agencies about programs provided by practices.

· Investigates, resolves and documents resolution of patient complaints.

· Cover multiple roles within the clinics

· Conducts meetings with clinic staff to give updates

· Communicates recommendations and keeps leadership updated on a routine basis.

· Responsible for running reports and analyzing and reconciling data

· Review scheduling, referrals, onbase, patient estimates and inbaskets daily and worked timely

· Motivate teams

Key Success Factors

· Experience with highly specialized clinic equipment and procedures.

· Demonstrated leadership, communication and problem-solving skills.

· Demonstrated effectiveness in team development strategies.

· Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.

· Able to travel as required.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Associate's or 2 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience