Manager Client SolutionsRemote

Acosta Group; Chicago (IL); Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in retail marketing seeks a remote Manager Client Solutions to drive client relationships and sales strategies. The ideal candidate will have a Bachelor's degree and extensive management experience, along with strong organizational and communication skills. Join a collaborative team dedicated to making a real impact for clients.

Benefits

Competitive salaries

Flexible scheduling

Collaborative environment

Qualifications

• Four or more years of management experience in merchandising/marketing or similar.
• Proven success in senior client relationship management.
• Experience managing employees.

Responsibilities

• Clarify client expectations and validate that they are met or exceeded.
• Provide analysis and recommendations on product performance for assigned retail circuits.
• Manage communication of client expectations within the team.

Skills

Organizational skills

Communication skills

Leadership skills

Education

Bachelor's degree in Business, Marketing, or related field

Tools

Microsoft Office suite

Job description

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Description

The Client Solutions Manager is primarily responsible for establishing themselves as the trusted expert, direct owner, and main conduit between the company and our client. This individual will develop and support positive relationships between internal teams and external client teams, ultimately driving sales of our clients' products at retail and growing their business relationship with the company.

Responsibilities

1. Clarify client expectations and validate that they are met or exceeded.
2. Provide analysis and recommendations on product performance for assigned retail circuits.
3. Coordinate new initiatives and client-specific reporting.
4. Attend relevant meetings and develop relationships with external client teams.
5. Communicate confidently with executive contacts, providing research-based recommendations.
6. Collaborate with the account team to develop strategies.
7. Handle all client service issues promptly and effectively.
8. Manage communication of client expectations within the team.
9. Work with internal leadership to provide actionable strategies to drive sales efficiently.

Qualifications

• Bachelor's degree in Business, Marketing, or related field, with four or more years of management experience in merchandising/marketing or similar.
• Proven success in senior client relationship management.
• Strong organizational, communication, and leadership skills.
• Experience managing employees.
• Advanced proficiency in Microsoft Office suite.

About Us

Acosta Group is a trusted retail, marketing, and foodservice agency, specializing in retail sales, digital strategy, and business intelligence. We are committed to trust, transparency, and work-life balance, with a team of over 20,000 professionals dedicated to making a real impact for our clients and partners.

We offer competitive salaries, flexible scheduling, and a collaborative environment. Join us to be part of a team that values growth and impact.