Manager, Client Solutions and Planning

dentsu; Chicago (IL); Remote; USD 62,000 - 84,000; Full time

Job summary

A leading marketing agency in Chicago is looking for a Manager, Client Solutions and Planning to enhance client satisfaction and manage media strategies. The ideal candidate will have at least 3 years of relevant experience and a Bachelor’s degree. Responsibilities include coordinating media plans across channels and ensuring effective communication with clients. Competitive salary and comprehensive benefits package offered.

Benefits

Medical, vision, and dental insurance

401k

Flexible paid time off

Qualifications

• Minimum 3 years experience on large, cross-functional media teams.
• Experience with full funnel media campaigns.
• Experience analyzing competitive landscapes.

Responsibilities

• Be a day-to-day partner for client teams.
• Coordinate with multi-channel teams to create media plans.
• Pull competitive and market intelligence.

Skills

Media strategy

Account management

Data analysis

Client relationship management

Performance reporting

Education

Bachelor’s degree or equivalent experience

Tools

Media Ocean

Nielsen Ad Intel

Web Analytics

Job description

Overview

dentsu X is an integrated marketing agency network combining best-in-class communication and media planning services, content creation, technology, data and behavioral insights. In a saturated media agencies’ market, dentsu X helps brands create memorable, personalized marketing solutions that meet rapidly changing consumer demands to deliver ‘Experience Beyond Exposure.’ Across the world dentsu X works hand in hand with clients’ other agencies, and tap into our vast landscape of innovators, from tech giants to upstart startups. These clients include Jaguar Land Rover, LVMH, Kao Corporation and Netflix.

Job Description

We’re looking for a Manager, Client Solutions and Planning to join our team. The Manager role is an important player in our team and is the day to day contact for the client teams. You will maintain client satisfaction by ensuring exceptional service and creating value for clients using account management and your experience establishing media strategies that drive performance. You must demonstrate a strong working knowledge of the media space (Traditional and Digital media) and available media research and systems. You will lead the daily account needs by assuring focus on key client goals, and communicating appropriate resource needs. In this remote position, you will report to our Director, Client Solutions and Planning.

Responsibilities

• Be a day-to-day partner for client teams, ensuring media strategy is aligned across all channels
• Coordinate with multi-channel teams and leads to create strategic and thoughtful integrated media plans across a myriad of channels (TV, CTV, Video, Social, Programmatic and Audio)
• Manage internal communications, timelines, and documentation (including notetaking during calls and recaps)
• Pull competitive and market intelligence, summarize important insights, and create clear headlines/takeaways
• Support client deliverables by developing decks, one-pagers, and reporting in Excel and PowerPoint
• Build & maintain trusting, collaborative relationships with clients at appropriate levels
• Coordinate with creative agencies on creative assets and accounts needs
• Accurately represent the client’s point of view when developing/reviewing work, leverage this perspective when providing feedback to team and presenting to client

Qualifications

• Bachelor’s degree or equivalent experience
• Minimum 3 years experience on large, cross-functional media teams (SEM, Social, Programmatic, TV, Ad Ops, etc.)
• Experience with full funnel media campaigns
• Experience with performance reporting and synthesizing large amounts of data
• Experience analyzing competitive landscapes, pulling reports using agency tools and compiling insights
• Familiar with Media Ocean, DDS, Nielsen Ad Intel, Pathmatics, Media Tools, Web Analytics, Ad Servers, and Media Research tools

Additional Information

The annual salary range for this position is $62,100 – $83,375. Placement within the salary range is based on a variety of factors including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include:

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit the benefits page. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

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