Manager, Client Development (Auto)

Capital One; Plano (TX); On-site; USD 138,000 - 158,000; Full time

Job summary

Capital One seeks a Manager, Client Development (Auto) to lead strategic initiatives, build relationships, and drive go-to-market projects across the auto space. You will work with senior leaders to identify opportunities, shape products, and foster partnerships to improve the customer and dealer experience.

The role requires collaboration with IT, Sales, Operations, and Finance, with up to 25% travel to Plano HQ and field visits.

Qualifications

• High School Diploma, GED, or equivalent certification
• At least 3 years of experience in the Auto Financial Industry
• At least 3 years of Business to Business Sales Experience or corporate development
• Bachelor’s Degree or military experience
• 5+ years of experience working with Senior Executives
• 5+ years of experience in Business to Business Sales or corporate development
• 2+ years of experience giving sales presentations to clients and senior leaders

Responsibilities

• Use strategic and analytical skills on project and product development to bring digital tools and products to the market nationally.
• Manage product research interactions with field sales associates to refine target audiences for Capital One projects.
• Collaborate across Capital One (IT, Sales, Operations, Finance) to drive quality, volume, service, and profitability.
• Contribute to Strategy and Execution for key projects and initiatives supporting Go-To-Market plans.
• Coordinate with lines of business to manage delivery of business requirements and partnership strategy.
• Oversee multiple projects and programs concurrently.
• Travel up to ~25% to Plano HQ and field dealer visits.

Skills

Strategic thinking

Communication

Negotiation

Leadership

Decision making

Education

Bachelor’s Degree

Military experience

Job description

Manager, Client Development (Auto)

As a Manager, Client Development at Capital One, you will apply your strategic and analytical skills to create and strengthen relationships in the auto space. You will work with senior leaders to systematically identify and evaluate opportunities to establish, structure, and foster relationships that drive adoption of our products. You'll expand our reach and provide opportunities to proactively engage our partners shaping future developments to deliver a better customer experience. You'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

In your role, you will:

• Use strategic and analytical skills on project and product development in order to successfully bring new digital tools and products to the market nationally.
• Manage product research interactions with the field sales associates to help refine the target audience in the development of Capital One projects, programs and products that positively impact the customer/dealer experience.
• Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to identify opportunities to drive improvement in quality, volume, service, and profitability.
• Contribute with Strategy and Execution for important projects and initiatives that help drive our Go-To-Market strategy.
• Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the partnership strategy.
• Oversee multiple projects and programs concurrently.
• Some travel may be required (~25%) to corporate headquarters in Plano and potentially opportunities for in field dealer visits.

Skills and Competencies:

• Strategic: proven track record of making holistic assessments of our current state, defining an end state vision, and the audacity to articulate the path to get there. Conceptual thinking skills must be complemented by a strong orientation towards continuous improvement, given the complexity of our execution environment.
• Strong communication, negotiation and influencing skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
• Strong judgment, leadership and integrity: be a tenacious decision maker, able to bring a responsible approach to business while in a leadership position guiding execution resources.
• Clear results orientation: focused on achieving both short and long-term goals. Be able to drive and execute an agenda in an uncertain and fluid environment while overseeing multiple projects and programs concurrently.

Basic Qualifications:

• High School Diploma, GED, or equivalent certification
• At least 3 years of experience in the Auto Financial Industry
• At least 3 years of Business to Business Sales Experience or corporate development

Preferred Qualifications:

• Bachelor’s Degree or military experience
• 5+ years of experience working with Senior Executives
• 5+ years of experience in Business to Business Sales or corporate development
• 2+ years of experience giving sales presentations to clients and senior leaders

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $151,900 - $173,400 for Manager, Client Development
• Plano, TX: $138,100 - $157,700 for Manager, Client Development

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.