Manager, Client Data Management

Adaptive Biotechnologies Corp.; United States; Hybrid; USD 126,000 - 189,000; Full time

Benefits offered by this job

equity grant

bonus eligible

Job summary

Adaptive Biotechnologies seeks a Manager, Client Data Management to lead a team delivering clinical trial data for Biopharma clients, ensuring accuracy, timeliness, and compliance with study requirements.

You will partner with internal stakeholders and customers, oversee DTAs, improve data workflows, and drive operational excellence through automation and analytics, while supporting growth and customer satisfaction.

Qualifications

• Experience supporting clinical trial data management in a regulated environment.
• Strong SQL and data reporting skills; data quality focus.
• Proficiency in Java, Python, or R; familiar with Excel, bash and git.

Responsibilities

• Oversee data delivery and reporting for clinical studies.
• Lead DTA negotiation, implementation and maintenance.
• Develop scalable data management workflows and tools.
• Coach and grow a high-performing data management team.

Skills

Leadership

Supervisory experience

Education

Bachelor's degree + 8 years of related experience

Master's degree + 6 years of related experience

Tools

SQL

Java

Python

R

Excel

Bash

Git

Job description

At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.

As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application.

It’s time for your next chapter. Discover your story with Adaptive.

Position Overview

The Manager, Client Data Management leads a team responsible for generating, managing, and delivering clinical trial data for Adaptive's Biopharma customers. This role ensures the accurate, timely, and compliant delivery of study data and supports customer-specific data requirements across Adaptive's MRD portfolio.

The Manager serves as a key partner to internal stakeholders and external customers, overseeing data transfer agreement (DTA) implementation, data quality, reporting processes, and data management workflows. This role also drives operational excellence through process improvement, automation, analytics, and development of scalable solutions that support business growth and customer satisfaction.

Leaders at Adaptive demonstrate behaviors consistent with Adaptive’s Core Values and Leadership Principles. Critical functions of your role include helping establish individual team member goals, aligning those individual goals with broader team objectives, and ensuring those objectives drive the achievement of company goals. Providing thoughtful coaching and consistent feedback to your team members will drive performance excellence and accountability, as well as support your team members’ growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication every day.

Key Responsibilities And Essential Functions

Data Delivery & Client Support

• Oversee the generation, review, and delivery of high-quality clinical trial data and reports in accordance with customer specifications and established timelines.
• Lead the negotiation, implementation, and maintenance of DTAs for assigned customers and studies.
• Serve as a primary escalation point for complex data inquiries, reconciliation activities, and customer-specific reporting requirements.

Build and maintain strong relationships with customers and cross-functional partners to support successful study execution and customer satisfaction.

• Serve as a subject matter expert in client data architecture and lifecycle management needs
• Identify and implement solutions that improve consistency, scalability, and efficiency of data delivery processes.

Data Systems & Operational Management

• Oversee the development, validation, and maintenance of tools, scripts, and automated processes used to generate customer deliverables.
• Ensure appropriate documentation, version control, and compliance practices are maintained across data management systems and processes by maintaining version control and updating standard operating procedures (SOPs) for data/sample management and monitor compliance with data security protocols.
• Monitor team processes, drive continuous improvements through data-driven insights, and develop solutions to support customer-specific data requirements.

People Leadership

• Establish team priorities, performance expectations, and development plans aligned with departmental objectives.
• Develop team capabilities through coaching, training, and ongoing performance management.
• Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
• Drive team performance against operational goals.

All other duties as assigned

Position Requirements (Education, Experience, Other)

Required Education & Experience

• Bachelors + 8 years of related experience, or
• Masters + 6 years of related experience
• Experience supporting clinical trial data management, data reporting, or related functions within a regulated environment.

Required Competencies

• Proficiency in database software and the ability to write queries using languages like SQL.
• Experience with various data tools and programming languages such as Java, Python, or R as well as software tools (such as excel, bash and git).
• Some previous supervisory experience required. Ability to effectively lead, develop, and motivate others by setting clear expectations, providing regular feedback, coaching for performance and growth, and fostering an inclusive, accountable team environment.

Preferred

• Knowledge of molecular biology, biostatistics, or related scientific disciplines.
• Experience in biopharma, diagnostics, genomics, or clinical research organizations.

Working Conditions

Standard office or remote working environment. Limited travel may be required.

Compensation

Salary Range: $126,100 - $189,100

Possible “other Compensation” Elements To Include

• equity grant
• bonus eligible

Interested in this position, but don’t meet all the requirements? Adaptive is committed to building diverse, equitable, and inclusive teams across our organization. Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the “Know Your Rights: Workplace Discrimination is Illegal” Poster for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [e-mail].

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail [e-mail]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.