Manager, Civil Rights Compliance

Washington Metropolitan Area Transit Authority; Bowie (MD); On-site; USD 110,000 - 160,000; Full time

Job summary

Washington Metropolitan Area Transit Authority (WMATA) seeks a Manager, Civil Rights Compliance to lead and enhance the authority's equal opportunity and civil rights programs. You will oversee policy development, compliance monitoring, and staff training across departments to ensure adherence to federal requirements.

Reporting to the Director of EEO, this role analyzes legislation, coordinates with internal teams and external agencies, and presents findings to management.

Qualifications

• Bachelor's degree in Business Administration or Public Administration.
• Eight years of progressively responsible managerial experience in civil rights programs.
• Knowledge of Title VI and Title VII and related regulations.
• Experience coordinating with multiple departments and external agencies.

Responsibilities

• Investigates and monitors WMATA's equal opportunity and civil rights programs.
• Provides guidance and training to operational departments on compliance.
• Develops and implements affirmative action and EEO initiatives.
• Analyzes legislation affecting equal opportunity and civil rights compliance.
• Represents WMATA with governmental and community stakeholders.

Skills

Collaboration

Problem solving

Critical thinking

Judgment

Leadership

Education

Bachelor's degree in Business Administration or Public Administration

Tools

Microsoft Office Suite

PeopleSoft

Email communications

Job description

JOB DESCRIPTION

The Manager, Civil Rights Compliance investigates, evaluates, trains, and monitors WMATA’s equal opportunity and civil rights programs. Reporting to the Director of EEO, this role supports program implementation and ensures compliance with laws and regulations. Provides guidance to departments, develops programs, and conducts research to identify and resolve issues. Under general direction, the incumbent creates comprehensive initiatives, evaluates program effectiveness, and reports findings to management. Applies expert knowledge to advise on compliance matters and prioritizes resources to support departmental goals and ensure alignment with civil rights standards.

Principal Job Duties

• Investigates, evaluates, and monitors the administration of WMATA’s equal opportunity and civil rights-related programs. Monitors goals, objectives, policies, procedures and work standards for the Office of Equal Employment Opportunity in the administration of the Authority’s civil rights programs including but not limited to the affirmative action programs, equal employment opportunity, Title VI, civil rights policy compliance and other federally mandated programs and functions.

• Conducts comprehensive training when required, attends meetings and conferences, and provides advice and information to operational departments concerning issues of program development and compliance.

• Assist and advises operational departments in areas of policies, plans, and procedures for the effective implementation of equal opportunity and civil rights-related programs. Develops the effective implementation of the Authority's Equal Employment Program and monitors compliance with long and short term goals. Reviews and monitors departmental EEO goals. Confers and advises management on major affirmative action and equal opportunity activities and problems.

• Analyzes and makes recommendations to management on issues related to employment discrimination and Title VI plan and compliance. Develops and /or approves and monitors recommendations for resolutions.

• Analyzes and evaluates new and proposed legislation involving equal opportunity and civil rights-related legislation to determine its effect on WMATA and makes recommendations for its endorsement, opposition, or implementation.

• Reviews, analyzes, and interprets State and Federal equal opportunity guidelines and prepares written recommendation to ensure compliance.

• Manages the interaction between other Metro organizations as they relate to Title VI language assistance initiatives, bus / rail service and fare change impact analysis, and the handling of complaints related to levels and quality of service in minority and low- income areas

• Manages the development of analytical studies and periodic reports on program compliance and progress; develops and reviews reports of findings, alternatives and recommendations; represents the Authority with governmental agencies, professional and business organizations and community groups.

Other Duties

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The functions listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

RESPONSIBILITIES

Knowledge

• Through knowledge of applicable Federal laws (including Title VII and Title VI of the Civil Rights Act of 1964 and its amendments, and the Civil Rights Act of 1991, The American with Disabilities Act and the Age Act; Executive Orders and guidelines pertaining to EEO

• Extensive knowledge of the principles, practices and strategies of affirmative action, Title VI, the budget process and procedures and in office administration as it applies to the Authority

• The ability to rapidly acquire thorough knowledge of the Authority’s collective bargaining agreements

Skills

• Collaboration Skills: Establishes and maintains effective working relationships with employees at all levels of the organization

• Complex Problem-Solving Skills: Identifies complex problems and reviews related information to develop and evaluate options and implement solutions

• Critical Thinking Skill: Applies logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Judgment and Decision-Making Skill: Considers the relative costs and benefits of potential actions to choose the most appropriate one

• Leadership Skills: Leads, takes charge, and offers opinions and direction

Abilities

• Ability to plan, organize, administer, review and evaluate equal employment opportunity, affirmative action compliance, and related activities. Ability to analyze complex problems, evaluate alternatives and make creative recommendations

• Demonstrated ability to effectively direct, supervise and evaluate supervisory, professional and administrative staff

• Ability to establish and maintain effective working relationships with other offices of the Authority, contractors, governmental and other agencies within the region and to represent the Authority effectively in meetings with others

• Ability to communicate effectively

Machine, Tools, Equipment, Software, Hardware Required

• Microsoft Office Suite

• Personal computers

• Printers

• PeopleSoft Enterprise Resource Software

• E-mail

Supervisory Responsibility

Supervises work of others, including planning, assigning, scheduling and reviewing work, ensuring quality standards. Is responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff. Plans organizational structure and job content.

QUALIFICATIONS

Minimum Education

• Bachelor's degree in Business Administration or Public Administration

Minimum Experience

• Eight (8) years of experience of progressively responsible, diversified, senior level managerial experience in designing, developing, directing, reviewing and evaluating human relations and civil rights programs. Those programs include equal employment opportunity programs, Title VI and VII, affirmative action, and diversity. Also demonstrated experience effectively motivating and directing staff.

Preferred Qualifications

• Master's degree in Master’s degree in Business Administration or Public Administration or a Juris Doctorate degree

ABOUT US

The Washington Metropolitan Area Transit Authority (WMATA), known as Metro, is the region’s leading public transportation provider. Serving a 2,054-square-mile jurisdiction, Metro operates six rail lines, 98 stations, 126 bus routes, and Metro Access, a shared-ride paratransit service. As one of the nation’s busiest transit systems, Metro connects communities, supports economic growth, and provides safe, reliable transportation.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

• Skills and/or behavioral assessment

• Personal interview

• Verification of education and experience (including certifications and licenses)

• Criminal Background Check (a criminal conviction is not an automatic bar to employment)

• Medical examination including a drug and alcohol screening (for safety sensitive positions)

• Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.