Manager, Chief of Staff for Corporate Communications

Capital One; Richmond (VA); Vor Ort; USD 149.800 - 171.000; Vollzeit

Benefits dieser Stelle

Comprehensive health benefits

Performance-based incentives

Inclusive workplace policies

Zusammenfassung

A leading financial services company is seeking a Manager to join their Chief of Staff team. The successful candidate will provide support for Corporate Communications, drive project execution, and improve operational efficiency. Essential qualifications include over 4 years in strategy consulting and experience in change management. This role offers competitive compensation and a range of benefits to support overall well-being.

Qualifikationen

• At least 4 years of experience in strategy consulting or advising clients.
• At least 3 years of experience in change management or business transformation.

Aufgaben

• Support Chief of Staff activities and program execution.
• Diagnose business gaps and improve Corporate Communications effectiveness.
• Execute monthly and quarterly reporting related to strategic priorities.

Kenntnisse

Strategy consulting

Change management

Business transformation

Advising executive clients

Organizational design

Jobbeschreibung

Global Enterprise Affairs (GEA) works to change banking for good through the collective efforts of seven teams and key partnerships across the enterprise. We work with external and internal stakeholders to envision and create a world of greater socioeconomic opportunity by advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Corporate Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, Global Government and Policy Affairs, Regulatory Affairs, and Risk, Innovation, Strategy and Enablement (RISE).

We pride ourselves on disrupting the status quo, and GEA teams have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a better future.

The RISE team is looking for an exceptionally bright, multitasking, and self‑motivated Manager to join the Chief of Staff team. This associate will provide support to the Corporate Communications tower within GEA by executing, collaborating on and leading (as appropriate) substantive and significant projects and ongoing activities related to project delivery, team enablement and providing associates with a rewarding experience.

Primary Responsibilities Include:

Strategic Efficiency & Special Projects

• Directly support Corporate Communications Chief of Staff‑related activities by operating routines and supporting program execution
• As needed, offer ad‑hoc consulting or operational support to major projects or organizational needs/opportunities

Operational Excellence

• Be a force‑multiplier driving the effectiveness of GEA and the Corporate Communications team
• Individually and collaboratively, diagnose the business critical “gap to goal” in how Corporate Communications works today versus how we should work in the future — and help put the organization on the path to future state
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of Corporate Communications
• Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities
• Help ensure that programs related are well managed
• Advise leadership using institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact
• Partner with Admin team to evaluate and manage meeting schedules and time commitments

Associate Experience

• Provide strategic and executional support for teamwide events
• Develop and lead execution of the Corporate Communications learning and development strategy
• Collaborate with the GEA Associate Experience team to remain well‑managed and identify where to pick‑up with a tower‑level AX strategy

Broader GEA and Enterprise Engagement

• Appropriately incorporate and collaborate with subject matter experts across GEA and the Enterprise to ensure that all partners have the full support in envisioning and delivering business value
• Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

Basic Qualifications

• At least 4 years of experience in strategy consulting, advising internal or external clients, or a combination of the two
• At least 3 years of experience in change management, continuous improvement, or business transformation, or any combination of the three

Preferred Qualifications

• 3+ years of experience offering advising or consulting services to executive level clients, external or internal
• 2+ years of experience working in a corporate function (e.g. but not limited to: risk, finance, audit, legal)
• 2+ years of work with political, media, or regulatory stakeholders, or any combination of the three
• 2+ years of work involving organizational design, staffing, budgets or other levers for executive decision‑making

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $164,800 - $188,100 for Manager, Chief of Staff

Richmond, VA: $149,800 - $171,000 for Manager, Chief of Staff

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).