MAnager, CAPPS Peoplesoft Technology Operations for Texas Comptroller of Public Accounts, Austin, Tx

Pedigo Staffing Services; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Pedigo Staffing Services is looking for a Manager for CAPPS Peoplesoft Technology Operations to oversee technical operations and lead a team and projects for the Texas Comptroller of Public Accounts. This remote position requires extensive experience in the public sector, particularly with the CAPPS program.

The ideal candidate will have strong leadership skills and experience in managing technical teams, alongside expert knowledge of PeopleSoft tools and methodologies.

Additional qualifications include project management expertise and problem-solving abilities with a focus on digital transformation initiatives.

Qualifications

• 20 years of experience in Texas public sector agencies.
• Extensive experience with CAPPS application systems.
• Lead roles managing outsourced technical teams required.
• Experience with IT security practices and SDLC methodologies.

Responsibilities

• Oversee technology operations and decision-making.
• Provide architectural leadership for digital transformation.
• Manage and oversee CAPPS Service Desk operations.

Skills

Technical leadership

Agile methodologies

Project management

Oracle PeopleSoft experience

Problem-solving skills

Tools

PeopleSoft FSCM or HCM 9.2

SQL

Job description

Manager, CAPPS Peoplesoft Technology Operations

Agency: Texas Comptroller of Public Accounts

Location: LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78711

Telework Policy: 100% Remote

Job Details

Texas Comptroller of Public Accounts requires the services of 1 Enterprise Architect 3, hereafter referred to as Candidate(s), who meets the general qualifications of Enterprise Architect 3, Applications/Software Development and the specifications outlined in this document for the Texas Comptroller of Public Accounts.

All work products resulting from the project shall be considered "works made for hire" and are the property of the Texas Comptroller of Public Accounts and may include pre‑selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Comptroller of Public Accounts will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

SCOPE OF SERVICES

Services Overview

The selected Vendor's Candidate will be part of CPA's Fiscal Management Statewide Fiscal Systems team, supporting the Centralized Accounting and Payroll/Personnel System (CAPPS) Program. The CAPPS Program for this engagement comprises the following components: HR/Payroll (inclusive of Recruit functionality), Financials, STARR, and all ancillary systems. The selected Vendor's Candidate must be adaptable and able to learn and integrate new systems and platforms as needed, such as CGI Advantage.

Annual Professional Training Requirement

In addition to other CPA training requirements, the following professional training requirement applies on an annual basis during the CPA Contract Term, including each renewal term, under the CPA Contract resulting from this solicitation:

• For no compensation from CPA, the selected Vendor's Candidate shall be required to complete a minimum of ten (10) hours of professional training in a relevant area of expertise associated with the Services provided under the CPA Contract.
• The professional training, as determined by the Vendor and/or the selected Vendor's Candidate, shall be conducted and completed by the selected Vendor's Candidate on personal time. If the professional training is intended to be conducted during the CPA-approved work schedule, the selected Vendor's Candidate must coordinate the associated time off with the CPA Supervising Manager, as applicable.
• The Vendor and/or the selected Vendor's Candidate shall be fully responsible for all associated costs, including but not limited to tuition, materials, conference fees, and/or travel expenses. CPA will not approve or make payment for any hours associated with the professional training requirement.
• By July 31st of each CPA Contract Term, the Vendor shall provide the CPA Contract Manager with an annual professional training report, documenting the completed professional training hours and courses.

Position Requirements

• Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
• Responsible for the Enterprise Technology Vision and Strategy, which includes supporting long‑term roadmap for systems, data, and platforms, ensuring application service provider for the CAPPS Program.

Ensuring that the long‑term roadmap for systems, data, and platforms supports CPA business goals as the application service provider for the CAPPS Program.

Ensuring that guidelines for solution designs, integration patterns, security, cloud usage, and technical best practices are followed.

Reviewing proposed solutions and ensuring they fit the enterprise ecosystem and prevent duplication or unnecessary complexities.

Providing architectural leadership for digital transformation, cloud migrations, modernization, and large‑scale projects as directed by the CAPPS Product Manager.

Working with our Managed Services vendor to identify architectural risks such as scalability issues, integration and weaknesses, and legacy system constraints.

Working with functional analysts, solution architects, developers, security teams, and business to ensure a cohesive approach.

Managing and Overseeing CPA’s CAPPS Technology Operations Section

• Overseeing technical decision‑making.
• Serving as the primary escalation point for complex technical issues.
• Assigning work based on team strengths and priorities.
• Conducting reviews to ensure quality, maintainability, and adherence to standards.
• Monitoring team performance, removing blockers, and ensuring timely and successful project delivery.
• Proactively addressing issues with personnel, timelines, processes, and procedures.
• Overseeing and/or assisting with troubleshooting technical issues related to the software application and/or supporting infrastructure, which may include testing activities.
• Overseeing and/or assisting with communicating technical requirements to functional and/or technical staff.
• Managing and coordinating all technical activities for CAPPS between the CAPPS Technology Operations Team and various internal CPA stakeholders, various external CAPPS customers, and various CPA contracted vendors (e.g., CPA Information Technology, CPA Information Security Office, CAPPS Agencies (Central and Hubs), Managed Services vendor, software vendors, etc.).
• Leading and/or assisting with special project support as may be needed.
• Preparing status and productivity reports for CPA Management review on a regular basis, or as requested.

Digital Accessibility and Contract Management

• Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
• Assisting with all applicable contract management oversight responsibilities associated with the CAPPS Program, including, but not limited to:

Assisting and participating in the annual IT control audits related to the CAPPS Central applications.

Ensuring contract data security, user permissions, audit trails, and compliance with organizational and regulatory standards.

Performing technical reviews of contract templates, metadata structures, workflows, and automation rules to ensure accuracy and usability.

Working closely with Fiscal Management’s contract managers to identify gaps and optimize contract processes.

Overseeing and/or assisting with technical oversight and support related to, but not limited to, SLAs, system monitoring, environment analysis, hardware/software evaluation, network troubleshooting, migration paths, coding standards, security standards, compare reports, application change management review, and batch scheduling review.

Maintaining documentation related to architecture, configuration, integrations, and change management.

Supporting reporting and analytics for contract KPIs, compliance metrics, and lifecycle performance.

Reviewing and suggesting approval for all assigned Technical Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Technology plans related to CAPPS applications currently and planning for the future.

Overseeing and supporting various technical upgrades (e.g., PeopleSoft image, PeopleSoft Fluid, PeopleTools, other software publisher upgrades, etc.).

Participating as a technical advisor during the procurement cycle for certain CPA‑issued procurements for products or services associated with CPA’s CAPPS Program. Activities may include, but are not limited to, the following: research of products and services, planning activities, drafting and reviewing documents for use in solicitations, providing technical input for purposes of developing guidelines for evaluating the developed technical specifications, and serving as a technical advisor providing input to CPA’s teams during the evaluation and negotiation phases.

Managing and overseeing CPA’s CAPPS Service Desk (e.g., BOSSDesk), which includes but is not limited to the design, configuration, testing, and software administration support.

Minimum Requirements

• 20 Required Years of experience: Extensive Texas public sector experience, directly working for or supporting a Texas state government agency.
• 20 Required Years of experience: Extensive experience performing technical activities in support of CPA application systems.
• 20 Required Years of experience: Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross‑functional communication.
• 10 Required Years of experience: Experience serving in a lead role with responsibility for managing outsourced technical teams and overseeing a Managed Services provider.
• 10 Required Years of experience: Experience preparing materials for and conducting executive‑level presentations.
• 10 Required Years of experience: Experience performing technical project management activities in support of CPA’s CAPPS program.
• 10 Required Years of experience: Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
• 10 Required Years of experience: Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies.
• 10 Required Years of experience: Experience in IT security and control practices.
• 10 Required Technical experience: PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher.
• 10 Required Years of experience: Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
• 10 Required Years of experience: Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
• 20 Preferred Years of experience: Experience with software and hardware management industry best practices.
• 20 Preferred Years of experience: Experience with CPA’s legacy Statewide Financial Systems production support activities.
• 10 Preferred Years of experience: Experience developing technical specifications to support IT procurements.

Contract Timeline and Hours

Services are expected to start 09/01/2026 and are expected to complete by 08/31/2027. Total estimated hours per Candidate shall not exceed 2000 hours. This service may be amended, renewed, and/or extended provided both parties agree to do so in writing.

Work Schedule

Services shall be provided during normal business hours unless otherwise coordinated through the Texas Comptroller of Public Accounts. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at CPA's main headquarters located at: Texas Comptroller of Public Accounts, LBJ State Office Building, 111 E. 17th Street, Austin, Texas 78711. The working position is Telework. Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Comptroller of Public Accounts will provide pre‑approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre‑approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre‑approved through Texas Comptroller of Public Accounts.

Additional Qualifications

• Have experience in gathering business requirements for large projects.
• Work independently in a diverse team environment with on‑site and remote team members.
• Have strong written, verbal, and interpersonal communication skills.
• Have knowledge of project management methodologies.
• Have knowledge of technical and functional attributes of Oracle PeopleSoft.
• Have problem‑solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
• Have experience with Agile and other SDLC methodologies.
• Have experience with ITIL methodologies.
• Have experience with or knowledge of information security frameworks (NIST).