Manager, Campus Dining

Vanderbilt University; Nashville (TN); On-site; USD 95,000 - 125,000; Full time

Job summary

A leading university in Nashville is seeking a Manager for Campus Dining. This role involves overseeing dining operations that serve between 500 and 2,500 meals daily, managing staff, ensuring compliance with health regulations, and delivering exceptional service. Candidates should have management experience, strong communication and time management skills. The position offers a salary range of $95,000 to $125,000, full-time employment, and requires at least a high school diploma, with an Associate’s degree preferred.

Qualifications

• At least 3 years of management experience in food service management is necessary.
• Strong communication skills and ability to effectively communicate with a diverse population.
• Demonstrated ability to deliver exceptional customer service.

Responsibilities

• Oversee operations of a dining hall serving between 500 and 2,500 meals per day.
• Manage food service, staff, and menu processes with high-quality standards.
• Ensure compliance with health and safety regulations.

Skills

Management experience

Communication skills

Time management

Customer service

Proficiency in Word, Outlook, Excel, PowerPoint, and POS Systems

Education

High school diploma

Associate’s degree from an accredited institution

Job description

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Position Summary

The Manager for Vanderbilt Campus Dining is responsible for overseeing the operations of a dining hall serving between 500 and 2,500 meals per day. Responsibilities include managing food service, staff, and menu processes, ensuring high-quality, nutritious meals, maintaining compliance with health and safety regulations, and providing hands‑on leadership to meet or? exceed guest expectations.

Duties and Responsibilities

• Promote the vision and core values of Vanderbilt Campus Dining.
• Ensure compliance with Vanderbilt Campus Dining policies, procedures, collective bargaining unit drinkenand employment programs.
• Develop and maintain positive, professional relationships with employees, guests, support partners and other departments within the operation and university community.
• Manage organizational changes and own messages being delivered to the team, serving as a link between hourly employees and leadership to communicate concerns and ideas.
• Reinforce individual and team accountability for assigned tasks, monitor.builder performance, coach hourly employees to effect changes in behavior, and implement appropriate action plans.
• Provide open, honest feedback and complete performance evaluations for hourly team members.
• Develop and maintain professional relationships with Union Stewards.
• Assist with implementation of new policies, procedures, and trainings.
• Ensure performance expectations and work rules are clearly communicated and followed.
• Facilitate and support successful onboarding and training initiatives for your team members.
• Create, review, and manage labor schedules to ensure best labor management practices are implemented.
• Review, submit and manage the Oracle time management system, ensuring leave requests such as PTO are entered and approved on a weekly basis.
• Understand, monitor, and supervise hourly employees’ adherence to Dining’s menu management processes including ingredient, recipe and menu compliance, and inventory processes.
• Provide guidance, direction, and coaching on production sheets and portion control to ensure accurate results are used and recorded at assigned station(s).
• Record and turn in production sheets immediately after each meal period.
• Perform food and labor audits on a consistent basis, manage, and support action plans to improve efficiencies.
• Maintain kateri level of food safety and sanitation standards and conduct regular inspections of dining facilities.
• Review menu boards, signage, and website postings for each meal period to ensure accuracy of published menus.
• Ensure unit’s physical building is organized and in good repair, and kitchen equipment is operational. Report needed repairs to General Manager.
• Implement and manage unit‑specific sustainability goals and programs.

Supervisory Relationships

This position has management responsibility over managers and hourly staff in the location; it reports administratively and functionally to the General Manager (or other position, depending on location).

Qualifications

• High school diploma is necessary.
• Associate’s degree from an accredited institution is preferred.
• At least 3 years of management experience in boord service management is necessary.
• Proficiency in Word, Outlook, Excel, PowerPoint, and POS Systems is necessary.
• Strong communication (verbal, written, interpersonal) skills and an ability to communicate effectively with a directs population is necessary.
• Strong time management, organization, and multi‑tasking skills with an eye for detail are necessary.
• Demonstrated ability to deliver exceptional customer service is necessary.
• Ability to manage people and have accountability for Vanderbilt assets is necessary.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• OtherIndustries: Higher Education

Mount Juliet, TN | $95,000.00–$125,000.00