Manager, CableTechSupport(tm) Services & Engineering

Southwire Company; Carrollton (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k matching

Health, Life, Dental, Vision insurance

Paid Time Off

Disability (Long/Short-term)

Tuition Reimbursement

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Career Advancement opportunities

Parental Leave

Job summary

Southwire Company, LLC is seeking a Senior Engineering Leader for CableTechSupport Services & Engineering. Lead strategy across R&C, P&I, data centers, and power markets, guiding a multidisciplinary team and delivering innovative engineering solutions.

You will drive customer-facing engineering, regulatory compliance, and advanced ampacity modeling while expanding premium services and digital tools. Domestic/international travel up to 50% is expected.

Qualifications

• Bachelor's degree in engineering.
• Master's degree in engineering or P.E. license preferred.
• Experience leading engineering teams and delivering technical solutions across industries.
• Experience in global markets and multi-discipline projects.

Responsibilities

• Lead engineering strategy to drive growth across multiple power markets.
• Develop and manage a high-performing engineering team (3–7 direct reports).
• Resolve field issues, support regulatory compliance, and provide technical guidance.
• Convert customer challenges into new products and services (Re³ cable repair systems).
• Advance solution-selling with digital tools like Re³ Chatbot and Cable Pull Calculator.
• Drive IP development and collaboration with IP counsel.
• Lead technically in codes and standards organizations (NEC, NFPA, UL, etc.).
• Expand online engineering resources and data governance.

Skills

Leadership

Engineering leadership

Stakeholder engagement

Public speaking

FEA/COMSOL

AutoCAD

MATLAB

ETAP

CYMCAP

SAP

Salesforce

CRM systems

Education

Bachelor's in engineering

Master's degree or PE license

Tools

FEA/COMSOL

AutoCAD

MATLAB

ETAP

CYMCAP

SAP

Salesforce

CRM Systems

Job description

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value‑add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well‑being of the communities in which we work and live.

Location: Cofer Center

How will you power what’s possible?

Job Summary

Southwire’s CableTechSupport™ Services & Engineering team plays a mission‑critical role in supporting the rapid growth of residential, commercial, industrial, OEM, and utility power markets across North America and globally. Guided by the Re³™ mission—to Respond, Rectify, and Restore electrical systems with Reinforced, Resilient, and Reliable solutions—the CableTechSupport™ Services & Engineering team delivers best‑in‑class technical consultation, emergency field support, and innovative engineering solutions.

Key Responsibilities

• Strategic Leadership: Lead engineering strategy to drive growth across R&C, P&I, data centers, power generation, renewables, factory automation, telecom, transit, and critical infrastructure markets.
• Team Leadership: Develop and manage a high-performing multidisciplinary engineering team supporting more than 25,000 customer requests annually.
• Voice of Customer: Resolve critical field issues, support regulatory compliance, issue engineering letters, and provide technical guidance to customers, inspectors, and stakeholders.
• Customer-Centric Innovation: Convert customer challenges into new products, services, and solutions, including Re³™ cable repair systems and jobsite support offerings.
• Digital Tools & Solution Selling: Advance Southwire’s solution‑selling strategy through award-winning and patent‑pending platforms, including the Re³™ Chatbot and Re³™ Cable Pull Calculator.
• Intellectual Property: Drive innovation and patent development in collaboration with internal and external IP counsel.
• Industry Leadership: Guide subject matter experts participating in major codes and standards organizations, including NEC, NFPA, UL, CSA, ASTM, ICEA, AEIC, SAE, NEMA, ANSI, and ISO.
• Digital Transformation: Expand online engineering resources, manage engineering data governance, and ensure specification accuracy through ECM processes.
• Service Expansion: Develop and scale premium engineering services, including advanced ampacity modeling and technical consulting.
• Proposal & Bid Support: Lead technical reviews, RFIs, RFQs, and bid responses for strategic and government‑funded infrastructure projects.
• Thought Leadership: Deliver Re³™ bi‑monthly publications, create customer‑focused technical content, and showcase measurable value through real‑world case studies.
• Cross‑Functional Collaboration: Partner with Sales, Product Management, Marketing, and channel partners to support training, customer engagement, and product launches.
• Brand Development: Increase the visibility of CableTechSupport™ through webinars, podcasts, publications, continuing education programs with PDH credits, and keynote speaking engagements.

Minimum Qualifications

Required Education & Experience

• Bachelor’s degree in engineering.

Preferred Qualifications

• Master’s degree in engineering or Professional Engineer (P.E.) license.

Specialized Engineering Degrees

• Electrical Engineering and Electronics Engineering
• Mechanical Engineering
• Chemical Engineering
• Materials Science and Engineering
• Industrial Engineering
• Software Engineering, Computer Science, or Computer Engineering
• Civil Engineering

Experience

• Applications support and/or product engineering experience in the wire and cable, power, utility, electrical manufacturing, or broader electrical industry is required.
• 10+ years of experience in wire and cable applications, including at least 5 years in a lead engineering role.
• Proven track record of mentoring and developing technical team members, including setting and supporting short- and long‑term career goals.
• Experience working across diverse industries and global markets.

Skills And Competencies

• Strong communication, collaboration, and stakeholder engagement skills.
• Proficiency with engineering software such as FEA/COMSOL, CYMCAP, AutoCAD, MATLAB, ETAP, or similar tools.
• Familiarity with SAP, Salesforce, CRM systems, and technical service platforms.
• Demonstrated success in technical content creation, public speaking, and customer-facing presentations.

Spans of Control

• Direct reports: 3–7 team members

Travel

• Domestic and international travel up to 50% of the time.

Benefits We Offer

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Paid Holidays
• Long & Short‑Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.