Manager, Systems Deployment and Integration

Publicis Groupe Holdings B.V; New York (NY); On-site; USD 72,095 - 120,159; Full time

Job summary

Publicis Groupe is seeking a Manager of Business Transformation to lead small‑to‑medium systems deployments and integrations, align operational processes with business needs, and drive efficiency across a matrixed organization.

The role requires collaborating with business partners, vendors, and project teams to ensure successful deployments, adoption, and sustained benefits within a dynamic corporate environment.

Qualifications

• 5–7 years of experience in business operations, systems implementation, business analysis, project/program management, consulting, operational excellence or related functions.
• Demonstrated experience supporting or leading systems deployments, integrations, business systems implementations or operational initiatives.
• Experience working in highly matrixed environments and managing multiple workstreams.

Responsibilities

• Lead small‑to‑medium systems deployment and integration initiatives from planning through implementation and operationalization.
• Manage day‑to‑day project activities, ensuring timelines and dependencies stay on track.
• Partner with stakeholders to understand business needs, document operational processes and gather requirements.
• Coordinate and support UAT activities including test planning, issue tracking and resolution follow‑up.

Skills

Problem solving

Project coordination

Stakeholder management

Communication

Organizational skills

Education

Bachelor's degree

Tools

PowerPoint

Excel

Job description

Company description

Present in over 100 countries and employing nearly 80,000 professionals, Publicis Groupe is the third largest communications group in the world. Publicis Groupe is listed on the Euronext Paris [FR0000130577] and is part of the CAC 40 index. Active across the entire value chain, Publicis Groupe offers its major clients a transversal, unified and fluid model allowing them access to all the Groupe’s tools and expertise around the world through the mantra “The Power of One.”

Overview

Business Operations is a centralized function that partners with business leaders. It improves how work gets done, operationalizes systems and processes, and supports central initiatives. The team acts as an internal business partner, helping stakeholders solve business challenges through structured problem‑solving, multi‑functional coordination, scalable ways of working, and disciplined execution.

The Business Operations team supports initiatives ranging from project and program management to systems deployments, agency integrations, process optimization, business analysis, workflow redesign, operating models, playbooks, and organizational enablement. Team members work across multiple functions and business areas in a highly matrixed environment, partnering closely with collaborators to drive efficiency, alignment, and operational excellence.

Business Operations team members are aligned to a primary capability area while partnering multi‑functionally across initiatives. Projects are staffed through a matrixed model based on business need, complexity, and abilities, enabling teams to bring together the right mix of project management, systems expertise, and business optimization capabilities to solve business problems and deliver outcomes.

We are seeking a highly organized, problem‑solving, and collaborative Manager, Business Transformation. This role supports the Systems Deployments & Integrations workstream and leads operational and systems‑related initiatives across the organization.

This role serves as an independent workstream lead responsible for managing small‑to‑medium systems deployments, integrations and operational initiatives focused on improving efficiency, scalability and business effectiveness. The ideal candidate is a strong business operator with experience supporting implementations, gathering requirements, coordinating partners and helping translate business needs into practical and scalable solutions.

The Manager will partner closely with business collaborators, project teams, vendors and system owners to support implementation efforts and ensure systems and operational processes are successfully deployed, adopted and sustained. This role requires strong organization, structured problem‑solving, partner management and the ability to independently drive execution within a highly matrixed environment.

Core Capability Areas

• Systems Deployments & Integrations: Supports the successful deployment, integration, optimization and adoption of systems and platforms. This includes requirements gathering, user acceptance testing (UAT), implementation support, systems integration, training, change enablement and operationalization.
• Business Optimization & Enablement: Focuses on improving how the business works through process mapping, workflow optimization, business analysis, ways of working, operating models, POV development, playbooks and scalable enablement solutions.
• Project and Program Management: Provides structured project and program management support to drive successful delivery of critical initiatives. This includes governance, project plans, timelines, risk and dependency management, partner coordination, executive status reporting and multi‑functional delivery leadership.

Responsibilities

• Lead small‑to‑medium systems deployment and integration initiatives from planning through implementation and operationalization.
• Manage day‑to‑day project activities, ensuring the work progress, timelines and dependencies remain on track.
• Partner with stakeholders to understand business needs, gather requirements and document operational processes.
• Facilitate discovery sessions, requirements gathering workshops and workflow discussions to support solution design and implementation.
• Coordinate and support User Acceptance Testing (UAT) activities, including test planning, issue tracking, validation and resolution follow‑up.
• Develop and maintain project plans, status reports, implementation trackers, documentation and supporting materials.
• Identify project risks, dependencies and operational impacts and proactively raise issues when appropriate.
• Coordinate stakeholders, vendors, implementation partners and multi‑functional teams to ensure alignment and timely execution.
• Partner with Project Management teams to support governance, achievement tracking, status reporting and decision management.
• Collaborate with Business Optimization & Enablement teams to align systems with business processes, workflows and operational requirements.
• Support communication, training, adoption and change management activities to ensure successful implementation outcomes.
• Create and maintain business process documentation, SOPs, training materials and operational guides.
• Prepare presentations, status updates, meeting recaps and executive‑ready materials as needed.
• Support continuous improvement efforts by finding opportunities to improve workflows, processes and implementation approaches.
• Mentor and provide guidance to Senior Analysts while supporting overall delivery quality and consistency.

Required Skills & Competencies

• Experience supporting systems deployments, operational implementations, business systems initiatives or technology‑enabled business projects.
• Ability to independently manage multiple workstreams, priorities and deliverables.
• Strong business analysis and problem‑solving capabilities.
• Experience gathering, documenting and organizing business requirements.
• Understands deployment planning, testing/UAT, communications, readiness, cutover, hyper‑care, risks and partner management.
• Strong partner management and communication skills with the ability to build productive working relationships across teams.
• Ability to navigate ambiguity and drive progress in evolving environments.
• Strong organizational and project management skills with exceptional attention to detail.
• Strong written and verbal communication skills with the ability to clearly communicate complex information.
• Advanced PowerPoint and presentation development capabilities.
• Ability to balance tactical execution with critical thinking focused on business outcomes.
• Strong follow‑through and accountability with a proactive, problem‑solving approach.

Functional Expertise – Systems Deployments & Integrations

• Business requirements gathering
• Business process documentation
• Workflow and process analysis
• User Acceptance Testing (UAT) coordination
• Systems deployment and integration support
• Implementation planning and deployment execution
• Partner and vendor management
• Operational readiness and go‑live planning
• Change management, training and user enablement
• SOP, playbook and process documentation
• Risk, issue and dependency management
• Business process improvement

Qualifications

• 5–7 years of experience in business operations, systems implementation, business analysis, project/program management, consulting, operational excellence or related functions.
• Demonstrated experience supporting or leading systems deployments, integrations, business systems implementations or operational initiatives.
• Experience managing projects and workstreams within highly matrixed environments.
• Demonstrated ability to solve problems, manage partners and drive operational outcomes.
• Strong proficiency in PowerPoint, including presentation development, executive communication and formatting guidelines.
• Strong proficiency in Excel and ability to organize, analyze and synthesize information effectively.
• Experience working with enterprise systems, workflow tools, operational platforms or business technologies preferred.
• Experience in marketing, media, agency, consulting, professional services or similarly complex organizations preferred but not required.
• Bachelor's degree in Business Administration, Information Systems, Organizational Development, Communications or a related field preferred but not required.

Additional information

Our Publicis Groupe motto “Viva La Différence” means we’re better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $75,050 – $120,159 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401K and paid time off. The Company anticipates the application deadline for this job posting will be 9/7/2026.

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