Manager, Business Sales

Charter Communications; Woodside (NY); On-site; USD 69,000 - 137,000; Full time

Job summary

Charter Communications, operating as Spectrum, is seeking a Manager, Business Sales in the United States to lead a high-performing SMB sales team, mentor Account Executives and drive growth while delivering outstanding customer experiences.

The role emphasizes field coaching (80%) with 20% administrative duties, building territory plans, monitoring goals, and staying current on Spectrum’s products and market trends.

Qualifications

• Bachelor's degree in business, marketing or related field.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.
• Ability to coach and lead a sales team.
• Knowledge of communications technologies and services, with focus on telephone and Internet.
• Valid state driver’s license with satisfactory driving record.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets.
• Spend 80% of time in the field supporting the team and 20% on office tasks.
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals.
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency.
• Organize regular meetings to keep the team informed of tools, processes and product updates.
• Recruit, train and coach Account Executives and manage performance reviews.
• Oversee daily funnel activity for sales reps and ensure accurate reporting.
• Maintain knowledge of Spectrum's product offerings and competitive landscape.

Skills

Read, write, speak English

Sales goal planning

Telecommunications knowledge

Driver's license

Education

Bachelor's degree in business/marketing or related field

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

How YouWillMake an Impact

• Coach,leadand motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop andmaintaina comprehensive team territory plan while setting andmonitoringindividual sales goals using Spectrum's systems and tools
• Resolve customer complaints and address issuesimpactingsales operations tomaintainefficiency
• Organize regular meetings to keep the team informed of tools,processand product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts,presentationsand sales
• Ensureaccuratecompletion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum's product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions

• Officeand outsideenvironments
• Exposure to inclement weather and moderate noise levels

What You Will Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in business, marketing or a related field or equivalent experience

Experience

• 5+ years of telecommunications product and services sales experience
• 5+ years of business-to-business sales management experience

Skills

• Read, write,speakand understand English
• Experience organizing, implementing and maintaining sales goals
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
• Valid state driver's license with a satisfactory driving record

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $69,000.00 and $136,600.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $73,000.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.