Manager, Business Sales

Charter Communications; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Spectrum is seeking a Manager, Business Sales to lead a high-performing SMB sales team and drive growth. You will mentor Account Executives, coach field operations and ensure revenue targets are surpassed while delivering outstanding customer experiences.

Your leadership will empower the team to win in competitive markets and build lasting partnerships across our service areas. Responsibilities include developing territory plans, managing daily operations, monitoring performance, and maintaining

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years in telecommunications product and services sales.
• 5+ years in B2B sales management.
• Strong English communication.
• Driver's license with a good driving record.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed targets.
• Spend time in the field supporting the team and in the office on admin tasks.
• Develop and maintain a territory plan and set sales goals.
• Resolve customer issues and maintain sales efficiency.
• Organize regular meetings to update on tools and processes.
• Oversee funnel activity and ensure accurate reporting of sales activities.

Skills

Telecom sales

B2B sales management

Sales goal setting

English proficiency

Driver's license

Education

Bachelor's degree in business/marketing

Job description

Job Summary

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

Responsibilities

How You Will Make an Impact

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Ensure accurate completion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions

• Office and outside environments
• Exposure to inclement weather and moderate noise levels

Qualifications

What You Will Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business, marketing or a related field or equivalent experience

Experience

• 5+ years of telecommunications product and services sales experience
• 5+ years of business-to-business sales management experience

Skills

• Read, write, speak and understand English
• Experience organizing, implementing and maintaining sales goals
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
• Valid state driver’s license with a satisfactory driving record