Manager, Business Sales

Spectrum Business; Phoenix (AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Spectrum Business in the United States seeks a Manager, Business Sales to lead a high-performing SMB sales team. You will mentor Account Executives, drive growth, and exceed budgeted sales goals while delivering outstanding customer experiences.

Responsibilities include field-based leadership, territory planning, funnel management, and ensuring accurate reporting. The role emphasizes knowledge of Spectrum products and market trends with a focus on customer relationships and performance

Qualifications

• Bachelor’s degree in business, marketing or a related field or equivalent experience.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.
• Read, write, speak and understand English.
• Experience organizing, implementing and maintaining sales goals.
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals.
• Valid state driver’s license with a satisfactory driving record.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets.
• Spend 80% of time in the field supporting your team and 20% handling office tasks.
• Develop and maintain a comprehensive territory plan while setting and monitoring individual sales goals.
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency.
• Recruit, train and coach Account Executives, handling employee relations and performance reviews.

Education

Bachelor’s degree in business, marketing or a related field

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Eager to lead a high-performing sales team and drive business growth in the small and medium-sized business market? As a Manager, Business Sales at Spectrum, you will manage daily operations, mentor account executives and inspire your team to surpass budgeted sales goals. Your guidance will help deliver outstanding customer experiences and ensure Spectrum remains the trusted choice for communication solutions.

How You Will Make An Impact

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Ensure accurate completion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Working Conditions

• Office and outside environments
• Exposure to inclement weather and moderate noise levels

What You Will Bring to Spectrum

Education

• Bachelor’s degree in business, marketing or a related field or equivalent experience

Experience

• 5+ years of telecommunications product and services sales experience
• 5+ years of business-to-business sales management experience

Skills

• Read, write, speak and understand English
• Experience organizing, implementing and maintaining sales goals
• Knowledge of communications technologies and services, with a focus on telephone and Internet fundamentals
• Valid state driver’s license with a satisfactory driving record

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

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We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.