Manager, Business Operations (HR Operations)

Baylor College of Medicine; Houston (TX); On-site; USD 79,000 - 93,000; Full time

Job summary

Baylor College of Medicine in Houston, TX seeks a Business Operations Manager to lead HR operations for the Department of Surgery. The role handles recruitment, onboarding, terminations, and employee relations, serving as the primary liaison with College HR for faculty and staff.

This senior, on-site position supports policy creation and collaborates with the Chairman and Department Administrator. While standard hours apply, occasional early mornings or evenings may be required for meetings.

Qualifications

• Bachelor's degree required.
• Four years of relevant HR operations experience.
• Experience in academic medicine or hospital settings preferred.
• Proficiency with Microsoft Office for HR docs and reports.
• Strong leadership and confidentiality in handling personnel matters.

Responsibilities

• Manage day-to-day HR operations for the Department with initiative.
• Serve as liaison with College HR and address employee relations.
• Oversee staffing processes including recruitment, hiring, and onboarding.
• Maintain staffing grids and monitor salary allocations against contracts.
• Support policy development and administrative projects.
• Coordinate with department leadership on budget and contracts.

Skills

Leadership

Communication

Interpersonal skills

HR documentation

Problem-solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Manager, Business Operations (HR Operations)

Job Title: Manager, Business Operations (HR Operations) Division: Surgery Work Arrangement: Onsite only Location: Houston, TX Salary Range: $79,092 - $93,049 FLSA Status: Exempt Work Schedule: Monday - Friday, 8 a.m. - 5 p.m.

Summary

The Michael E. DeBakey Department of Surgery is seeking a Business Operations Manager to lead human resource operations for the department. The Department of Surgery includes over 500 faculty and staff across the clinical, education, and research mission areas. The selected candidate will manage all aspects of human resources for the department which includes recruitment, hiring, onboarding, terminations, employee relations, and serving as the Department's primary liaison with College Human Resources for faculty and staff. The HR Business Operations Manager will act as an advisor to the Chairman and Department Administrator. This role will serve as a leader in the Department and will influence the creation and implementation of Department policy. This role will support the Senior Associate Administrator for Finance/HR, Administrator, and Chair on various administrative projects required to reach department goals and objectives. While the standard schedule will be regular business hours, there may be times when early mornings or evenings will be required for meetings. As this role is a senior staff position, it is a fully on-site position.

Job Duties

Human Resources:

• Manage the day-to-day operations of human resources for Department. This role will be expected to independently manage the implementation of College initiatives at the Department level. Examples include, but are not limited to, job architecture project, merit process, promotion and equity cycles, and new policies. - 30%
• Serve as first point of contact for all Department employee relations issues and serve as primary liaison for Department with College Employee Relations to implement any needed performance improvement plans, disciplinary action reports, or terminations. - 20%
• Manage concept acceptance for all divisions and serve as liaison to affiliate operations and clinical business development office and budget team. Manage workflow of faculty employment agreements (FEA)/letters of intent (LOI) process from inception to execution. Lead effort for the recruiting, hiring, and onboarding of faculty in the department. Maintain staffing grids for all department programs and support agreements and clinical contracts. Monitor and audit salary allocations to ensure they align with the contracts executed. - 20%
• Oversee entire hiring process for all new and replacement staff and faculty positions, including partnering with hiring managers to complete position description forms, budget templates, and job descriptions. This includes independent management of all salary and FTE adjustments for Department faculty and staff. - 5%

Talent Management

• Partner with Department Chairman and Administrator to optimize Department organizational structure, retain staff, and promote staff within the Department. - 5%
• Engage with College Human Resources leaders to enhance two-way communication and connect policy and programs with Department application. This position will lead HR Business Partner collaboration. - 5%
• Serve as Chair of Department Staff Council and as liaison for Department of Surgery in College HR Community of Practice. - 5%

Financial Management:

• Responsible for all PEPT allocations for faculty and staff are up to date and accurate for all Department positions. - 5%
• Manage salary allocations for faculty and staff and ensure all positions are sourced to the correct fund centers. - 5 %

Perform other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree.
• Four years of relevant experience.

Preferred Qualifications and Skills

• Experience in academic medicine, physician practice administration, healthcare operations, or hospital-based environments.
• Proficiency with Microsoft Office applications, including Word, Outlook, and PowerPoint, for preparing HR documentation, managing communications, and developing reports and presentations.
• Strong leadership, communication, problem-solving, and interpersonal skills with the ability to handle sensitive and confidential personnel matters independently.

Work Authorization Requirement:

This position is not eligible for visa sponsorship.Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

Requisition ID: 26545

Baylor College of Medicine fosters diversity among its students, trainees, faculty, and staff as a prerequisite to accomplishing our institutional mission and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.