Manager, Business Operations - Cath Lab & Specials

ThedaCare; Appleton (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

ThedaCare is seeking a Manager of Business Operations to oversee the Cath Lab and Cardiac Specials Procedural Area, including resource management, productivity analysis, and regulatory compliance. Responsibilities span vendor relations, budgeting, and ensuring accurate charge capture across Appleton, Neenah, and Manitowoc sites.

Leading a team, you will drive improvements in operational efficiency, financial management, and cross-department collaboration with clinical leadership to support

Qualifications

• Bachelor’s degree in business administration or hospital administration, or equivalent.
• Five years of progressive responsibility in a healthcare setting.
• Three years of leadership experience.

Responsibilities

• Oversee Cath Lab and Cardiac Specials Procedural Area operations.
• Manage department budgets, staffing, and vendor relations.
• Ensure regulatory compliance and accurate charge capture.
• Lead process improvements and financial analysis.
• Coordinate with clinical leadership on program pricing and supply chain needs.

Education

Bachelor’s degree in business administration, hospital administration or an equivalent combination of education and experience

Job description

Why ThedaCare?

Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits

Benefits, with a whole-person approach to wellness - Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare

Job Summary

The Manager, Business Operations is responsible for oversight of operational activities, resource management, productivity and financial analysis, and regulatory compliance. Manages assigned team members, ensures the orderly and efficient delivery of services, coordinates information systems, manages equipment and supplies, manages vendor relations and contract management, develops, monitors, and analyzes financial, productivity, and quality measures, develops and implements budgets, oversees billing, revenues, and expenditures, performs project management, and complies with legal and accreditation standards within the department.

Job Description

This position would oversee our Cath Lab and Cardiac Specials Procedural Area. Locations would include ThedaCare Appleton, Neenah, and Holy Family in Manitowoc.

Key Accountabilities

• Effectively manages team members in a manner consistent with ThedaCare policies and values.
• Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department.
• Is accountable for daily activities and work processes that result in quality outcomes.
• Oversees and ensures accuracy of time and attendance and payroll practices.
• Improves and sustains the operational systems, processes, and policies by supporting better management reporting, information flow and management, business processes, and organizational planning.
• Assists in overseeing financial management, planning, systems, and controls of the department.
• Demonstrates knowledge of financial and unit-specific information systems, and serves as a project manager for new system implementations and upgrades.
• Implements measurement indices to track and monitor operational results.
• Provides oversight and accountability for activities, costs, and responsibilities of third party, contracted, and outsourced service providers.
• Drives initiatives in the management team and organizationally that contribute to long-term operational excellence.
• Maintains appropriate records and conducts related activities to ensure an accurate inventory of property and departmental assets.
• Leads the accurate charge capture process.
• Has working knowledge of strategic pricing for assigned clinical programs including price sensitive procedures.
• Actively represents assigned clinical programs in supply chain and capital needs ensuring excellent stewardship results.
• Assists clinical leadership in business concepts for the providers.

Qualifications

• Bachelor’s degree in business administration, hospital administration or an equivalent combination of education and experience that provides the required knowledge, skills and abilities to perform the essential functions of the job
• Five years of progressive responsibility in a healthcare setting
• Three years of leadership experience to include leading teams and/or projects

Physical Demands

Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance. Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.

Work Environment

Climate controlled office setting with daily movement throughout the facility Interaction with department members and other healthcare providers

Cardiology Departments

• Bachelor’s degree in business administration, hospital administration, Nursing, Radiology Technologist, or an equivalent combination of education and experience that provides required knowledge, skills and abilities to perform the essential functions of the job
• Cardiology and/or Cath lab experience preferred.
• Five years of progressive responsibility in a healthcare setting
• Three years of leadership experience to include leading teams and/or projects

Schedule

Scheduled Weekly Hours: 40. Scheduled FTE: 1. Location: ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin. Overtime Exempt: Yes. Worker Shift Details: Days.

About ThedaCare

ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities.

This job posting is available in other languages besides English free of charge.

ThedaCare is an Equal Opportunity Employer.

ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.