Manager Business Office

North Port Behavioral Health; North Port (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Long-Term Disability

401(k) with company match

FSA and HSA

Employee Assurance Program

Tuition Reimbursement Program

Growth opportunities

Paid time off

Job summary

North Port Behavioral Health is seeking a Full Time Business Office Manager to oversee daily operations of inpatient, outpatient and physician business office functions and to collaborate with financial services for accurate financial presentation.

The role emphasizes cash flow management, carrier communications, staff leadership, and ensuring compliance with third-party guidelines to optimize revenue cycle performance.

Qualifications

• Must be detail oriented and able to work in a fast paced environment.
• Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow.

Responsibilities

• Manage daily operations of inpatient, outpatient and physician business office functions.
• Integrate with financial services to ensure proper presentation of the facility's financial condition.
• Provide staff management including hiring, development, and performance management.
• Lead and coordinate with leadership to ensure compliance with third-party guidelines and optimize cash collections.

Job description

North Port Behavioral Health is seeking a Full Time Business Office Manager

Purpose Statement

Manage the daily operations of inpatient, outpatient and physician business office functions. Integrate with financial services to ensure the proper presentation of the financial condition of the facility.

Benefits

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assurance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off

Essential Functions

• Must be detail oriented and able to work in a fast paced environment. Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
• Establish and maintain controls for all cash collected and posted in patient accounting system.
• Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
• Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
• Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
• Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
• Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
• Define and provide the necessary support and leadership to achieve departmental goals and objectives.
• Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
• May include managing and directing subordinate staff to identify goals and objectives.

Licenses/Designations/Certifications

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.
• This is NOT a remote position

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.