Manager Business Mgmt - Centralized Retail Review

TD Bank Group; Mount Laurel Township, Northern (NJ, KY); Hybrid; USD 87,000 - 146,000; Full time

Job summary

TD Bank Group in Mount Laurel, New Jersey seeks an experienced Manager of Business Management for the Centralized Retail Review Team. The role leads a medium-to-large team, driving risk-based decisioning, policy implementation, and cross-functional coordination with enterprise partners.

You will oversee planning, prioritization, and execution of initiatives while ensuring regulatory and risk management alignment. Undergraduate degree and 7+ years of experience are required.

Qualifications

• Undergraduate degree required.
• 7+ years of relevant experience preferred.
• Experience leading a business management function and teams.

Responsibilities

• Lead and manage a significant business management function and team.
• Develop and implement holistic strategies aligned with overall business goals.
• Collaborate with enterprise partners and governance to ensure risk and regulatory compliance.

Skills

Leadership

Strategic planning

Stakeholder management

Risk awareness

Education

Undergraduate degree

Job description

## Manager Business Mgmt - Centralized Retail ReviewApply: Remote: Mount Laurel, New Jersey: Orlando, Florida: Port St. Lucie, Florida: New York, New York: Charlotte, North Carolina: Full time: Posted Today: End Date: October 11, 2026 (3 days left to apply): R\\_1515042**Work Location:**Mount Laurel, New Jersey, United States of America**Hours:**40**Pay Details:**$91,000 - $145,600 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Business Management, Strategy & Support**Job Description:****Department Overview:**The **Centralized Retail Review Team** serves as the Customer Owner for high-risk consumer customer relationships, partnering with FCRM and KYC teams to assess risk, review enhanced due diligence outcomes, and support sound, risk-based decisioning. The team plays a critical role in maintaining KYC integrity, documenting control decisions, and ensuring compliance with regulatory and risk management requirements while providing oversight of complex customer relationships.The Manager Business Mgmt leads and manages a medium to large business management team or a diverse function in an area of moderate risk, complexity or scope usually involving short to medium term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate**Depth & Scope:*** Leads and manages a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope* Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate* Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines* Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business* Focuses on short to medium-term issues (e.g. 6-12 months)**Education & Experience:*** Undergraduate degree* 7+ years relevant experience**Customer Accountabilities:*** Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy* Oversees / leads / manages and plans a work activities that may require alignment across multiple areas* Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas* Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management* Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed* Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.* Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders* Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction **Shareholder Accountabilities:*** Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities* Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements* Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank* Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required* Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite* Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed* Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).* Works closely with key business leaders to optimize TDBGs resources and leverage TDs operating model to maximize efficiency, effectiveness and scale* Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations* May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues* Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed* Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues **Employee/Team Accountabilities:*** Responsible for management of the overall team(s) providing both leadership and guidance* Sets targets and objectives for the team, and deliver results* Grows team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered* Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism* Co-ordinates necessary resources to ensure completion by deadlines* Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members assessment of performance and development plans* Prioritizes and manages own workload in order to deliver quality results and meet timelines* Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest* Identifies and recommend opportunities to enhance productivity, effectiveness and operational efficiency* Establishes effective relationships across multiple business and technology partners, program and project managers* Participates in knowledge transfer within the team and business units**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.