Manager, Bursar

Lone Star College; Houston (TX); Sur place; USD 59 000 - 67 000; Plein temps

Avantages offerts par ce poste

Tuition waiver

Paid holidays

Wellness programs

Professional development opportunities

Résumé du poste

Lone Star College-University Park seeks a Manager, Bursar to lead the Business Services department, manage billing, collections, refunds, and financial compliance. You will ensure accurate student accounts, oversee financial aid refunds, and maintain adherence to federal, state, and institutional rules.

You will drive efficiency and transparency in student financial communication while delivering consultative financial guidance and cashiering services across multiple programs and campuses.

Qualifications

• Bachelor's degree and at least 3 years of related work experience.
• Experience with financial reporting and compliance.
• Strong analytical, budgeting, and financial administration skills.
• Excellent written and verbal communication and interpersonal abilities.
• Proficiency with ERP systems and reporting tools.

Responsabilités

• Oversees all student account operations including billing, collections, refunds, and financial aid refunds.
• Serves as institutional expert on student account policies, waivers, exemptions, and financial counseling.
• Resolves complex student account issues and provides financial counseling regarding payment plans.
• Administers ERP systems (PeopleSoft, Storefront, Nelnet) and ensures data integrity.
• Collaborates with Financial Aid, Treasury, Records, and Student Services to ensure seamless operations.
• Coordinates with legal entities on bankruptcies, fraud, and financial matters.
• Develops and implements strategic plans, policies, and procedures to improve efficiency.
• Ensures compliance with Title IV, FERPA, IRS 1098-T, FAST, THECB, and other requirements.
• Recruits, trains, and evaluates staff; fosters accountability and continuous improvement.
• Performs other related duties as assigned.

Connaissances

Financial analysis

Budgeting

Interpersonal skills

Communication

Critical thinking

Attention to detail

Formation

Bachelor's degree

Outils

PeopleSoft

Storefront

Nelnet

Description du poste

Manager, Bursar

Job ID

45425

Location

LSC-University Park

Full/Part Time

Full-Time

Regular/Temporary

Regular

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For®

Lone Star College System is proud to be recognized as a Great Colleges to Work For® institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-University Park

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two‑year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Established in 2012, Lone Star College'University Park offers a distinctive college environment in northwest Houston on the former Compaq and Hewlett‑Packard corporate campus. LSC-University Park provides highly affordable university‑transfer and workforce programs, including specialized offerings in artificial intelligence and energy and manufacturing. Campus facilities include the Energy & Manufacturing Institute, Center for Science & Innovation, Visual and Performing Arts Building, and two covered parking garages serving the main campus complex. LSC-University Park is also home to Lone Star Corporate College, the Lone Star College Honors College, University of Houston‑Downtown Northwest, and ResponsiveEd's iSchool middle and high school programs. Together, these resources create a dynamic environment focused on preparing students for what comes next.

The address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE:

The Manager, Bursar serves as the institutional expert on student financial accounts and leads the Business Services department in managing tuition and fee billing, collections, cashiering, and financial compliance. This role ensures the accuracy and integrity of student accounts, oversees financial aid refunds, and maintains compliance with federal, state, and institutional regulations. The Bursar plays a strategic role in enhancing the student experience through transparent financial communication and efficient service delivery.

ESSENTIAL JOB FUNCTIONS:

1. Oversees all student account operations including billing, collections, refunds, and financial aid refunds
2. Serves as institutional expert on student account policies, waivers, exemptions, and financial counseling
3. Resolves complex student account issues and provide financial counseling regarding payment plans and obligations
4. Administers and maintains ERP systems (e.g., PeopleSoft., Storefront, Nelnet), ensuring accurate data integration and reporting
5. Collaborates with Financial Aid, Treasury, Records, Student Services, School Partnerships, Continuing Education and other Business Office teams to ensure seamless financial operations
6. Coordinates with legal entities on bankruptcies, fraud, and other financial matters
7. Develops and implements strategic plans, policies, and procedures to improve operational efficiency and service quality
8. Ensures compliance with Title IV, FERPA, IRS (1098‑T), FAST, THECB, and other regulatory requirements
9. Recruits, trains and evaluates staff; foster a culture of accountability, collaboration, and continuous improvement
10. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge and understanding of educational institutions and how financial decisions and policies impact student operations and instructional areas
• Knowledge of operating systems to identify and resolve problems
• Skilled in the areas of budgeting, financial administration, financial reporting, and planning
• Expert analytical skills and strong business acumen
• Comprehensive computer technology skills to include Microsoft Office, PeopleSoft, performing complex queries, and constructing and running reports
• Must have strong critical thinking skills
• Must have understanding of complex systems
• Strong interpersonal skills and outstanding written verbal communication skills
• Excellent attention to detail
• Ability to multi-task in a fast‑paced environment while meeting deadlines
• Knowledge and familiarity with Enterprise Systems such as PeopleSoft Financial module

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate‑controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 3 years of related work experience, or an equivalent combination of education and experience
• Experience with financial reporting and compliance

PREFERRED QUALIFICATIONS:

• Master's degree
• At least 3 years of supervisory experience in student accounting or related area
• Experience in higher education or governmental accounting
• Certified Public Accountant (CPA)

Salary

Hiring salary range is $58,625 to $67,419.

Lone Star College provides a hiring salary range for all posted full‑time non‑faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top‑notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

More information on the E‑Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.