Manager, Billing & Intake

Ventra Health; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

A leading business solutions provider in healthcare seeks a Manager, Billing & Intake to ensure front-end billing standards and processes are effectively communicated and adhered to. Responsibilities include overseeing billing instructions, resolving billing issues, and collaborating with Business Process Outsourcing teams to enhance service delivery. Candidates should possess a high school diploma, with preference given to those holding an associate or bachelor’s degree, and have a strong background in medical billing.

Qualifications

• High School Diploma or GED is required; Associate or Bachelor’s degree preferred.
• Medical billing experience is crucial.
• Basic familiarity with medical billing and terminology required.

Responsibilities

• Ensure billing standards are met across clients.
• Create/update billing instructions and protocols.
• Resolve issues and provide feedback to BPOs.

Skills

Medical billing

Communication skills

Time management

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

Associate or Bachelor’s degree

Tools

Medical billing software

Excel

Outlook

Smartsheet

Job description

About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

• The Manager, Billing & Intake to the Director of Billing and Intake. The Billing and Intake Manager is responsible for ensuring Ventra Health front end billing standards are met on each client, must be able to communicate standards to and drive performance through Business Process Outsourcing (BPO). A Billing and Intake Manager must comply with applicable laws regarding billing standards and be able to motivate a team to strive to provide superior service to anesthesia providers throughout the country.

Essential Functions and Tasks

• Creating and updating front end instructions including but not limited to charge tips and protocols, demographic tips and protocols, mapping of billing documents, demographic plan, and carrier list, PQRS instructions, signature logs
• Resolving overlaps and any issues in problem stations
• Review open incidents batches to make sure there are not any charges. If charges exist, resolve the issue with the appropriate BPO
• Work pending BPO visit batches
• Provide feedback to BPOs
• Route MedSuite changes to the appropriate team
• Answer any questions regarding Front End processes to the Ventra Health team
• Performs special projects and other duties as assigned

Education and Experience Requirements

• High School Diploma or GED
• Associate or Bachelor’s degree preferred
• Medical billing experience required

Knowledge, Skills, and Abilities

• Basic familiarity with medical billing and terminology
• Maintain proficiency in medical billing software
• Proven success in supervising employees
• Ability to read, understand, and apply state/federal laws, regulations, and policies
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner
• Ability to remain flexible and work within a collaborative and fast paced environment
• Ability to deliver high quality service excellence with high attention to detail
• Understand and comply with company policies and procedures
• Strong oral, written, and interpersonal communication skills
• Strong time management, organizational, and decision-making skills
• Strong knowledge of Outlook, Smartsheet, Excel, and database software skills

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention CandidatesPlease be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services.These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [e-mail] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

Statement of AccessibilityVentra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.