Manager Beverage

Resorts World New York City; City of Newburgh (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Resorts World New York City is seeking an experienced Beverage Manager to lead the restaurant bar program. You will train team members on product knowledge and sales techniques, develop a cohesive staff, and implement policies to optimize guest experiences while driving beverage profitability.

You will collaborate with management to recruit, hire, and retain qualified bartenders and barbacks, monitor inventories, and analyze monthly variances to improve profitability and service quality.

Qualifications

• Experience leading beverage program teams and training staff.
• Strong supervisory and communications skills.
• Proficiency with Word, Excel and Outlook.

Responsibilities

• Oversees beverage program training and sales techniques.
• Develops cohesive team of bartenders, servers, and barbacks.
• Manages staffing levels and recruitment for the bar.
• Collaborates on implementation of beverage policies and procedures.
• Monitors cost control procedures and beverage costing analysis.
• Manages beverage purchasing, receiving, stocking, and storage.

Skills

Team leadership

Training

Beverage cost control

Inventory management

Staff recruiting

Vendor negotiation

POS systems

Communication

Decision making

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

• Handles the ongoing training of team members on product knowledge and sales techniques of the beverage program.
• Works with the management team to increase guest counts and to develop a loyal guest base.
• Makes decisions with the best interest of the guest, the team members and the investors in mind.
• Develops a cohesive team of bartenders, servers and barbacks, who are working towards the common goals of your restaurant and the Companies beverage program.
• Establishes and maintains appropriate staffing levels and remains abreast of any changes which may impact staffing needs at the bar.
• Oversees and participates in the recruiting and hiring of qualified bartenders and barbacks.
• Works with the management team on the implementation and follow through on the beverage program (policies and procedures).
• Underscores the importance of thorough and complete training for all team members and implementing a system whereby this occurs.
• Uses pre-meals, beverage training, departmental meetings and tastings as necessary to move education and salesmanship to the next level.
• Ensures effective recruitment, hiring, training, recognition, coaching, and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Maintains an accurate Beverage book and an accurate Pour Test Log and the established systems for ongoing testing.
• Completes monthly beverage inventory and submit to accounting.
• Thoroughly documents all incidents; including counseling sessions, accidents/injuries with regards to workman’s comp, and termination reports.
• Monitors and maintains all cost control procedures; continued beverage costing analysis and costing of new items.
• Works with the VP of Operations to fully understand and analyze monthly variances on the Profit and Loss statements - as they pertain to bar labor, bar supplies and beverage cost of sales, developing action plans from these statements for implementation and follow through.
• Oversees all aspects of beverage purchasing, receiving, stocking, storeroom organization and cleanliness and bar requisitioning within the restaurant. Meets with vendors for product awareness, price negotiations, product continuity and to coordinate staff training.
• Ensures that the restaurant is operating at or above our standards, specifically that the operation should offer competitive service, food, beverages and environment in a warm and friendly atmosphere.
• Maintains high standards in all areas of security, safety, cleanliness and sanitation.
• Supports the business by emphasizing company goals, philosophies, values etc. to all levels of management, staff, and guests.
• Ensures the quality of all beverage aspects of the restaurant.
• Performs daily bar checks with the bartenders regarding pour tests and freshness of the products: garnishes, juices, purees, specialty cocktail items, wines by the glass.
• Ensures a safe and clean environment is the norm and all products are being handled properly.
• Regularly discusses guest and staff feedback regarding beverages with a commitment to continual improvement.
• Continually assesses the status of the current management team, developing action plans to address the developmental issues of each team member and following through on each Shift Manager’s progress.
• Looks at staff from within for promotions and working with those individuals to develop a plan of action.
• Coaches, mentors and develops the management team as well as key hourly employees is critical for the success of the restaurant and the company.
• Walks through the bars to determine areas which need attention or repair.
• Maintains a running punch list of “need to have” as well as “nice to have” items which are handled in a timely fashion as appropriate.
• Maintains of beverage menus daily.
• Sets up systems and procedures to ensure the security of product from internal and external theft.
• Pro-actively seeks out potential problems before they arise.
• Makes consistent decisions must be made which are in the best interest of the guest, the employees and the owners.
• Performs other tasks as assigned.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
• Demonstrates the courage and initiative to present new ideas and perspective to create positive results.
• Exhibits respectful consideration of viewpoints, situations and others.
• Puts the guest at the forefront of every decision.
• Advanced knowledge of field concepts, principles, practices and procedures.
• Significant experience creating, tracking and controlling financial metrics.
• Strong supervisory and communication skills.
• Must have working ability with Microsoft Word, Excel and Outlook.
• Possesses the ability to make clear, concise decisions on his/her feet.
• Possesses a working knowledge of the systems used within our company
• Proficient in opening & closing procedures, producing accurate monthly inventories, Beverage book & costing sheets, Beverage knowledge and experienced with POS systems.

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.